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Jim Roen
can't print from Illustrator
on Dec 30, 2005 at 2:29:18 am

I've just added a new printer and can print from photoshop but suddenly cannot from Illustrator. I've tried the obvious things, driver etc..
Any ideas?
Mac OS 10.3


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Tony!
Re: can't print from Illustrator
on Dec 30, 2005 at 8:24:25 am

Details really help us, but I'm guessing you're trying to print to a non-postscript printer (like an Epson inkjet). That can be a real problem for a Postscript application like Illustrator. One workaround is, of course, to import and print from Photoshop, or maybe Acrobat. However, Adobe and Apple have been able to get Illustrator printing to non-Postscript printers if you get the correct versions of everything and use the right settings. Checkout this info on Adobe's website:

http://www.adobe.com/support/techdocs/331376.html

Tony!


Can't print to non-PostScript Epson printer from Illustrator or InDesign (CS, CS2 on Mac OS X)


Issue

When you try to print to a non-PostScript Epson printer from Adobe Illustrator or InDesign, the file appears in the printer's list of jobs, but one of the following problems occurs:

-- The file doesn't print.

-- The file disappears from the list of print jobs but doesn't print.

-- The file disappears from the list of print jobs and doesn't print, and the printer returns an error message, such as "Job Stopped."


Details

You are printing on Mac OS X v10.3.9 or earlier, or you are printing borderless from Mac OS X v10.4.2 or earlier.



Solutions

Do one or more of the following solutions:


Solution 1: Print with a page size other than borderless.


Illustrator CS, CS2 and InDesign CS, CS2 are unable to print borderless to some non-PostScript Epson printer models.


Important: Solutions 2 through 5 will not allow you to print borderless.


Solution 2: Upgrade to Mac OS X v10.4 .

For upgrade information, visit the Apple website at http://www.apple.com .


Solution 3: Choose Defined By Driver in the Print dialog box. (InDesign only on Mac OS X v10.3.9 or earlier)


1. In InDesign, choose File > Print.

2. Select Setup from the list on the left.

3. From the Paper Size menu, choose Defined By Driver, and then click Print.


Solution 4: Select the printer in the Page Setup dialog box. (Illustrator only on Mac OS X v10.3.9 or earlier)

1. In Illustrator, choose File > Print.

2. Click Page Setup in the bottom left corner.

3. Select Continue if the operating system returns a warning.

4. From the Format For menu, choose the Epson printer model, and then click OK.

Solution 5: Print the file as a PDF file. (Mac OS X v10.3.9 or earlier)

Convert the file to PDF, open the resulting PDF file in Adobe Acrobat or Adobe Reader, and then print it. You can download the latest version of Adobe Reader from the Adobe website at http://www.adobe.com/products/acrobat/readstep2.html .


To create a PDF file:

-- In Illustrator, choose File > Save As, choose Adobe PDF (pdf) from the Format menu, and then click Save.

-- In InDesign, choose File > Export, choose Adobe PDF from the Save As Type menu, and then click Save.


Background information

Illustrator CS, CS2 and InDesign CS, CS2 are unable to print borderless to some non-PostScript Epson printer models. There are incompatibilities between Illustrator CS, CS2 and InDesign CS, CS2 when printing to some non-PostScript Epson printer models on Mac OS X v10.3.9 or earlier.



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Tony!
Re: can't print from Illustrator
on Dec 30, 2005 at 8:51:12 am

Oh, I forgot to mention that there are a couple company's making RIP software for non-postscript printers. Here's one that I know of: http://www.iproofsystems.com/

Tony!


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Jim Roen
Thank you Tony!
on Dec 31, 2005 at 9:05:38 am

You have made an important difference.
I appreciate your knowledge and correspondence
Thanks agian.
Jim


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Tony!
Re: Thank you Tony!
on Jan 2, 2006 at 7:26:32 am

You're welcome Jim, pass it forward.

Tony!


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