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startup problem

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Craig Lindvahl
startup problem
on Nov 1, 2005 at 4:09:29 pm

Hi-

I have a powerbook G4, used daily by students in a television class.

The laptop, when starting, shows us a screen that says "You need to restart your computer. Hold down the power button for several seconds or press the restart button". It shows the message in several languages.

I started the computer with the install disk, went to disk utilities, and tried repairing permissions and repairing the disk. It said everything was okay. Restart-same problem.

I did a complete reinstall of the system software. When it restarted after the first disk, same problem.

I then restarted in the safe mode, using the shift key. It then asked for the second install disk. After the installation was finished, I tried restarting the computer. Same problem.

Any ideas about where to go from here?

Thanks very much.

Craig Lindvahl


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Jeff Carpenter
Re: startup problem
on Nov 1, 2005 at 4:31:03 pm

It could be something like a faulty logic board. Or maybe not, but whatever it is I'm betting it will need to be serviced by someone. That usually indicates that a part of the hardware needs to be repaired or replaced and for laptops I always suggest finding proffesional help to open them up.


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