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mac - how to deinstall rsmb ofx completely?

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Peter Goodheart
mac - how to deinstall rsmb ofx completely?
on Jul 30, 2014 at 5:04:55 am

hello!

i wonder if anyone knows the exact files and directories to deinstall rsmb for ofx davinci resolve completely?

thx.


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Pierre Jasmin
Re: mac - how to deinstall rsmb ofx completely?
on Jul 30, 2014 at 5:59:55 am

Here:

http://revisionfx.com/support/faqs/purchasing_faqs/how_to_uninstall/

And yes there is a bug in Resolve beta which can even make Resolve crash with us in the OFX folder
There will be a fix for that soon... (by us and hopefully by them too).

If someone wants to run our plugins and Resolve beta at same time they can write to us for workaround (how to install your plugin elsewhere than default varies per host).

Pierre



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Peter Goodheart
Re: mac - how to deinstall rsmb ofx completely?
on Jul 30, 2014 at 7:06:55 am

hi

ok thank you,
can you list all the files too please..
cause the uninstaller tells me that he "can not deinstall all files"..?

greets.


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Pierre Jasmin
Re: mac - how to deinstall rsmb ofx completely?
on Aug 7, 2014 at 1:43:49 am

Does not look like I answered:

/Library/OFX/Plugins

Pierre



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Peter Goodheart
Re: mac - how to deinstall rsmb ofx completely?
on Aug 7, 2014 at 8:45:43 pm

hello,
thank you for your info.
there must be much more files, cause the installer counts to 0 from i think more than 20 files.. in the ofx folder there are only 3..?
btw when i install the demo i can not see it in resolve?? so is it working with resolve 11 final?

would be nice to answer that question with detailed files placement description because i want to keep my system clean.

so i still wonder where those other 17 files or so are placed from the installer?
i still get the error message that not all files could be removed from my system when i try to deinstall the program.


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Peter Goodheart
Re: mac - how to deinstall rsmb ofx completely?
on Aug 7, 2014 at 10:10:56 pm

perhaps i should add that i have osx 10.9.4 installed and run davinci resolve 11
but i can not find the rsmb demo in the ofx tab..?
but my neat video plug is there..

thank you very much.
sw


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Pierre Jasmin
Re: mac - how to deinstall rsmb ofx completely?
on Aug 7, 2014 at 10:37:22 pm

There are things like manual by default in: /Library/Applications/REVisionEffects
We don't write all over the place

That said I never said we would work right now in Resolve, did you see an update on our website?
I said we were working on it, they released it what yesterday?

Pierre



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Peter Goodheart
Re: mac - how to deinstall rsmb ofx completely?
on Aug 8, 2014 at 7:40:10 am

The funny thing is that i can see the ofx plugin on my other machine..? Isnt that strange. Same resolve version


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Pierre Jasmin
Re: mac - how to deinstall rsmb ofx completely?
on Aug 8, 2014 at 9:22:07 pm

Try the version we placed on website yesterday


Pierre



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Peter Goodheart
Re: mac - how to deinstall rsmb ofx completely?
on Aug 8, 2014 at 10:10:51 pm

thx for the info, i tried it

but now resolve disables all ofx plugins...
i can not use my neat video denoiser anymore? please help
thx


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Pierre Jasmin
Re: mac - how to deinstall rsmb ofx completely?
on Aug 8, 2014 at 10:13:52 pm

On startup did it prompt a popup saying plguins disabled or something?

Which version of Resolve is it? The final Release v11?

Pierre



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Peter Goodheart
Re: mac - how to deinstall rsmb ofx completely?
on Aug 8, 2014 at 10:21:01 pm

thank you, your support is really great.
yes it is the final version 11 and yes when the program starts a pop up window is there..

greets. sw


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Pierre Jasmin
Re: mac - how to deinstall rsmb ofx completely?
on Aug 8, 2014 at 10:25:22 pm

And just to be clear if someone else reads this, does it allow you to reactivate OFX plugins?


Pierre



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Peter Goodheart
Re: mac - how to deinstall rsmb ofx completely?
on Aug 8, 2014 at 10:31:10 pm

resolve start up freezes at "Looking for Control Surface"
then i have to cancel the program, and restart it..
when i start it again, and i am at the first window (where you can select your user) a pop up windows appears
openfx plugins have been disabled due to error when loading. please click on the openfx button in the color page to re enable them,
then i load my project (no matter which) and click on the openfx button.
resolve freezes again and i have to cancel it again, so no, i can not enable them sucessfully.

greets. sw


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Pierre Jasmin
Re: mac - how to deinstall rsmb ofx completely?
on Aug 8, 2014 at 11:01:15 pm

Do you have other OFX plugins then RSMB installed?
If so start my moving other ones out of the OFX Plugins folder
and see what happens - works fine here with RC - have not tried final version

In case it's a database corruption issue, maybe try with a fresh project

At least now you know why we take our time to say an host is qualified...

Pierre



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Peter Goodheart
Re: mac - how to deinstall rsmb ofx completely?
on Aug 10, 2014 at 10:11:47 pm

hello,
so i have moved neat video out of the folder but it is the same behavior,
freezes on "looking for Control Surface" when loading.. ?

sorry but no other news..

greets. sw


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Pierre Jasmin
Re: mac - how to deinstall rsmb ofx completely?
on Aug 10, 2014 at 10:33:06 pm

OK let me try on mac this week, works on windows here



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Rohit Gupta
Re: mac - how to deinstall rsmb ofx completely?
on Aug 20, 2014 at 9:03:49 am

Can you move away all the OFX plugins from /Library/OFX/Plugins into a temporary folder on your desktop, and see if Resolve works properly? If it does, you can add the plugins one by one and see which one is causing the issue.


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