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REDGIANT SerialNumber DESPERATE!!!

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Robyn Rhodes
REDGIANT SerialNumber DESPERATE!!!
on Oct 9, 2010 at 10:48:56 pm

IF ANYONE FROM REDGIANT IS READING THIS PLEASE HELP.

I purchased the crossgrade for Trapcode Suite. I'ts been six hours and still no serials. Everything seems to be registered, but I can't register PARTICULAR. My old serial does not work.

PLEASE HELP!!!


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Rob Dahl
Re: REDGIANT SerialNumber DESPERATE!!!
on Oct 9, 2010 at 11:26:07 pm

From their Web Site.... It is Sat...

Holiday Notice
Red Giant Software will be closed in observance of the Columbus Day Holiday on Monday, October 11. There will be very limited support available during this time. Support will be available as usual beginning Tuesday, October 12. If you have an urgent need for support, please visit our contact page and we will prioritize your issue when we reopen. Thank you for your patience.

I purchased my version on the weekend as well. And had to wait until the next Monday to get my serials. Check online with their store, you can check you account to see if they (the serials) were added to your account. (mine still arn't).

Be patient.

"Lack of planning on your part does not constitute an emergency on my part."

Rob Dahl
Transparent Alchemy
Boulder City, NV 89005
http://www.transparentalchemy.com


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