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Wrong type of serial number?

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Steve Archbold
Wrong type of serial number?
on Jun 6, 2008 at 3:01:10 pm

We've just purchased three copies each of Trapcode 3D Stroke, Form, Echospace, Perticular, Lux, Soundkeys.
Shine, Starglow, Form and 3D Stroke all install fine (their serial are in the form: TCXX-0000-0000-0000-0000), whilst the serial numbers for the others is rejected by the installer (these all have a user name and serial no in the form XXXX-XXXX-XXXX-XXXX).

These were purchased through Red Giant, and looking here I realise that the latter are old-style serials.

I haven't had a response from my queris elsewhere, can anyone shed some light on this?

Steve



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Ron Coy
Re: Wrong type of serial number?
on Jun 9, 2008 at 2:18:52 pm

you should contact Red Giant Software to obtain the keys for the software. If you in fact did purchase them through a legitamate source, Trapcode/Red Giant can provide those numbers for you.

If you bought them for $100 on ebay or somewhere else, you bought pirated software, and you really don't have a leg to stand on, other than maybe getting the pirate to either give you your money back or make good some other way.

If a deal looks too good to be true, it usually is...



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Steve Archbold
Re: Wrong type of serial number?
on Jun 13, 2008 at 2:44:36 pm

No, I bought these direct from Red Giant



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