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Living element inside my XF300 lens

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rodrigo fajardo
Living element inside my XF300 lens
on Jul 6, 2012 at 1:09:46 am

Hi dudes im troubled, i found 2 nasty white elements living inside my new XF300 and they walk around the second and the third glass of the lens. i need to kill them until i can send it to guarantee in the usa. I bought the XF in the USA but im not there at this time.

How much cold or heat can i apply to my camcorder? i want to neutralize them for a couple of weeks until i can reach a service center. What else can i do?

Sad

Killabyte


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Joel Servetz
Re: Living element inside my XF300 lens
on Jul 6, 2012 at 7:35:12 pm

I would not subject the lens to any extremes of cold or heat or attempt to do anything at all, for fear of violating the warranty. Seal it in a ziploc type bag until you can send it out.

Joel Servetz
RGB Media Services, LLC
Sarasota, Fl
videobyjoel@aol.com
http://www.rgbmediaservices.com


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rodrigo fajardo
Re: Living element inside my XF300 lens
on Jul 7, 2012 at 5:36:48 pm

Thats sure, but the specs for the camcorder allow to be between 0-40 C degrees so ill play a little with the temp and in a couple of weeks i will send the camcorder for repair.

Do you have an idea of what could be done to it if under warranty? is it possible that the lens become replaced?


best


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Joel Servetz
Re: Living element inside my XF300 lens
on Jul 9, 2012 at 4:50:15 pm

It's unlikely to be replaced, they'll probably disassemble, clean and re-assemble the lens.

Joel Servetz
RGB Media Services, LLC
Sarasota, Fl
videobyjoel@aol.com
http://www.rgbmediaservices.com


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