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VIXIA HF R100 log and transfer error

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Dakota Miller
VIXIA HF R100 log and transfer error
on Oct 15, 2010 at 6:35:29 pm

So I have a Canon VIXIA HF R100, and im using a MAC im trying to transfer using final cut express. I am at my college so i have no idea about this computer all i could find was this found under about this mac.
Model Name: iMac
Model Identifier: iMac11,2
Processor Name: Intel Core i3
Processor Speed: 3.06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB

Anyways, i cannot transfer any video off of the camera using log and transfer. The files are in MTS format which i can imagine all sorts of conversion problems, but final cut express is supposed to read them. Every time i put a clip from the camera into the log and transfer queue, the icon turns into a red stop sign and says: error no data. I have tried everything, messing with the tools and settings, i have even reformatted the sd card.

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