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Canon XL2 not recognized

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Shawn Slusarek
Canon XL2 not recognized
on Jun 1, 2009 at 1:39:01 pm

I'm using a canon xl2 and trying to connect up to a hp pavillion and my laptop is not recognizing it.I'm using a firewire 4pin to 4pin.when I connect any other cam,(i.e. sony tvr22) my laptop instantly recognizes it.it's like the canon XL2 is not being recognized as a device and my computer is unaware of it even being plugged in.

any suggestions?


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