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Compatibility Issue

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Dave Edwards
Compatibility Issue
on May 31, 2013 at 11:36:33 am

A customer has had difficulty playing the DVDs I create even though I test them on everything from a cheap supermarket player to a BluRay machine. Her player is 4 years old. I have sent her a head-cleaning disc - to no avail.

I'd be grateful for any thoughts you may have about making a disc as compatible as possible.

I use PAL rather than HTSC, by the way.


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Bill Stephan
Re: Compatibility Issue
on May 31, 2013 at 6:22:09 pm

If the laser diode in the player is weak, the player will have difficulty playing burned DVDs. This issue is usually the problem when a DVD player has difficulty playing all burned DVDs, but it will play all replicated DVDs without any problem.

I have seen laser diodes go weak in players as little as six months old.

Bill Stephan
Senior Editor/DVD Author
USA Studios
New York City


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Dave Edwards
Re: Compatibility Issue
on May 31, 2013 at 6:40:31 pm

Thanks, Bill. Interesting.


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