I have a MicroBoards DVD duplicator that I bought 18 months ago. It has not worked properly for about three months. It's the PRM-516 standalone, and duplicates 5 at a time. It's been working intermittently with just two of the trays working when it works. The last tower we had was Microboards and stopped working similarly in about the same amount of time. I just looked at the B&H site and others have had this experience with MicroBoards. One of the reviews said that he's spoken to friends in the industry who use different duplicators and theirs work perfectly. He wouldn't mention the other brand or brands so that he wouldn't look like he was a rep for those other brands.
I just hung up with the B&H sales rep and he said he's familiar with the problems I'm describing. He said the other brand they sell is AleraTek and he's said the reviews on those is worse than MicroBoards.
Can anyone recommend a duplicator? tx
I have been using equipment from a company called ILY Enterprises for a few years now. I have several of their towers (CD/DVD, Blu-ray and USB) and have been really happy with them.
Ours are running more often than not, so we throw a lot at them and they have held up well. They even have decent technical support over the phone and once replaced a controller board for us on a product that was out of warranty. Might be worth taking a looksy.