The DVD was created using eDVD in order to have web hyperlinks on the DVD menus. The audio works fine on the entire DVD until clicking on a hyperlink. When you click on a hyperlink it takes you to the website fine, but when returning to the DVD player, there is no audio. You can close and reopen the player and it works fine again... until clicking on a hyperlink. We have already tried uninstalling and reinstalling the software, so we know that's not the issue. Does anyone know about this issue? We appreciate your help.
That's odd. Your might try burning the project on a PC if you have one with the included Record Now software.
Is this happening on the Mac or PC? If on a PC...the interActual player that plays eDVD discs uses the system's underlying DVD decoding software. What DVD player software are you viewing the content through? (winDVD? PowerDVD? version?)
How do your menu web links work? do they return to the menu you just came from? do they pause video or keep it running? what are you linking to? Maybe when you go off to the link you are setting an audio stream in your DVD video??