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DVD audio missing

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scott allman
DVD audio missing
on Jan 10, 2006 at 8:43:54 pm

I have recently made 30 sec spots for two different clients and gave them approval DVDs authored in iDVD. They both told me that when they play the DVDs on their PCs they see the video fine but there is no audio. Both DVDS play fine, audio and video, on my set top DVD player and on my G4. I haven't run into this before. Both clients think that they have the most recent software for their PCs. I had one client play her DVD on her home system and it played fine there.

Any suggestions?

Thanks in advance.

Scott Allman


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Bill Stephan
Re: DVD audio missing
on Jan 11, 2006 at 6:38:07 pm

Did you encode your audio as Dolby Digital, MPEG audio or PCM audio?

Bill Stephan
Senior Editor/DVD Author
USA Studios
New York City


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scott allman
Re: DVD audio missing
on Jan 11, 2006 at 6:48:23 pm

Bill,

I just dragged the exported movie from FCP and dropped it into iDVD... so whatever the default, in iDVD, is. This was meant as a "quick and dirty" approval solution. I have made other approval DVDs during this same timeframe and have had no problems. And the one that is giving my client "problems" plays fine everywhere I've tried it.

This has happened with two seperate clients in the last month.

Thanks for the reply,

Scott


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