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QT Reference file issue

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Phillip Byrd
QT Reference file issue
on Jul 9, 2015 at 4:11:28 pm

A few days ago the machine got silly while trying to export a Quick Time reference file. I've done this many times without incident. But now when I attempt to create a ref file, everything halts in the "exporting track 2 of 3" window.

When I attempt an export, one of two error messages show up: "Exception: UPDATE_MOVIE_RESOURCE_FAILED." Or, "Exception: QTWCloseMovie Storage Failed."

In either case, a good WAV file is exported. But no video. And these strange messages.

I can still successfully export a QT movie. But not a reference file.

This all began after a brief issue with Norton anti virus software. I'm wondering what went on in that episode and whether I should just re install Media Composer.

Anybody had this little issue?

Thanks.


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