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No video playback in Composer

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Shawn Harrison
No video playback in Composer
on Jan 29, 2015 at 12:27:00 am

I now have a bigger issue with no video playback in the composer. The audio plays fine but the video is a white screen.

I don't think I have a system that is "certified" by Avid, but I have used it before on this machine and it worked fine. Could maybe some update caused a conflict with my video card? How can I fix this?

My specs are:

i7 5829k 3.5mhz, 2 Geforce 980's 4gb vram sli, SSD start up, and Asus Rampage Extreme Moterboard, 32gb ddr4 ram.


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Michael Phillips
Re: No video playback in Composer
on Jan 29, 2015 at 2:23:14 pm

Are these AMA linked clips? Native DNxHD, other? Version of MC, version of OS?


Michael


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Shawn Harrison
Re: No video playback in Composer
on Jan 29, 2015 at 5:24:14 pm

It does this with all formats and linking of media files. When you open a project the composer window is already glitchy and unusable. It is either gray and shows through to the desktop and freezes or is white. I am guessing this is some kind of video card issue.


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Mark Renz
Re: No video playback in Composer
on Jan 29, 2015 at 9:36:19 pm

I would guess wrong driver for video card. Use one that is included it the media composer folder. Sorry I can't give you the exact location, I am running a Mac at the moment..

Mark Renz
Senior Editor
Outpost Worldwide


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Michael Phillips
Re: No video playback in Composer
on Jan 29, 2015 at 9:44:47 pm

Program Files/Avid/Utilities/nVidia


Michael


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Shawn Harrison
Re: No video playback in Composer
on Jan 29, 2015 at 9:52:39 pm

Change drivers? As in uninstall what NVIDIA gives me? Or is it something you install in addition to regular ones? I don't want it to interfere with Adobe CC


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Mark Renz
Re: No video playback in Composer
on Jan 29, 2015 at 10:10:49 pm

yes, more than likely need to uninstall the driver and install what is supplied by Avid.

Mark Renz
Senior Editor
Outpost Worldwide


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Shawn Harrison
Re: No video playback in Composer
on Jan 30, 2015 at 3:45:08 am

I looked in the folder. It looks like they supply the regular drivers, but an older version of mine. I'm on 347.25 and they gave me 340.84 ,but I don't know if the driver they gave is for the quadro or geforce, or what version of Avid they gave that driver for. Plus why would I roll back my driver and potentially have other issues with my other programs? I have never had a single problem like this with premiere working across many kinds of Macs and PCs. I don't get how Avid's software engineering always feels so behind to me.

Is there anything else I can do perhaps before I go messing around with drivers?

I do appreciate the help. Apologies for the frustration.


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Shawn Harrison
Re: No video playback in Composer
on Jan 30, 2015 at 5:37:16 am

So I uninstalled my driver. I then restarted, but Windows automatically re-installed the latest driver. I then turned of auto updates for detected hardware, but then it automatically downloaded 344.75...which I don't understand why...BUT, with that driver Avid seems to work fine. I am getting playback. Also, when I try to install the driver Avid gave me it says they failed to located compatible hardware so I am guessing that driver is meant for the Quadro series...

Will Avid fix their compatibility issue? I am happy that at least I didn't have to roll back that far driver wise, but I really don't like that Avid wants my system to adapt to it rather then Avid adapting to my system. Isn't that kinda arrogant?


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Michael Phillips
Re: No video playback in Composer
on Jan 30, 2015 at 3:55:18 pm

Good question for Avid. I run into mismatches between driver for Resolve and Media Composer on my PC. Most likely a question of resources and testing, as we are told when asking on other issues.

Michael


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Mark Renz
Re: No video playback in Composer
on Jan 30, 2015 at 6:33:16 pm

Yes it does become an issue sometimes trying to get drivers to work with all software.

I also run a GeForce card in my PC and I think I just use what Windows installs. This seems to work ok with the versions of Avid and Resolve I run.

Mark Renz
Senior Editor
Outpost Worldwide


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Shawn Harrison
Re: No video playback in Composer
on Jan 30, 2015 at 8:51:10 pm

Can you please look up what GeForce driver, operating system version, and version of Avid you are using? That would be so helpful in trouble shooting, and I would very much appreciate it.


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Mark Renz
Re: No video playback in Composer
on Jan 30, 2015 at 9:01:20 pm

I can look for the Nvidia driver over the weekend, it is on my home system. I can tell you Avid version is 8.2 and Windows is 8.1

Mark Renz
Senior Editor
Outpost Worldwide


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Mark Renz
Re: No video playback in Composer
on Feb 12, 2015 at 5:37:27 pm

I know I am a little late in my reply. The driver version I have running with my GeForce card is 337.88 I am running Media Composer 8.2 Getting ready to update to 8.3

Mark Renz
Senior Editor
Outpost Worldwide


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