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AMA Plugin Error Message Causing Avid MC 8.1.0 to constantly crash

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Paul Donahue
AMA Plugin Error Message Causing Avid MC 8.1.0 to constantly crash
on Sep 23, 2014 at 7:49:21 pm

Hi,

I am in the middle of editing a short documentary with Avid MC 8.1.0 and have started getting the following error message:Exception: Failed to get the sample temporal offset from the AMA Plug-in and the software keeps crashing. Does anyone know of a solution to this?

Thanks in advance,

Paul

Mac Book Pro running OSX 10.9.4

Paul Donahue
Media Eye
http://www.mediaeyemedia.com


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Hadas Kastenbaum-Reznik
Re: AMA Plugin Error Message Causing Avid MC 8.1.0 to constantly crash
on Nov 18, 2014 at 4:57:12 pm

Hi

Have you got an answer to your problem

i have the same on avid 8.2


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Robert Ober
Re: AMA Plugin Error Message Causing Avid MC 8.1.0 to constantly crash
on Nov 19, 2014 at 12:29:37 am

Y'all the same folks that posted about issues with Canon files over on the Avid website?

If so, read my reply over there. Basically I suggest starting in Resolve.

Good Luck,
Robert



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Hadas Kastenbaum-Reznik
Re: AMA Plugin Error Message Causing Avid MC 8.1.0 to constantly crash
on Nov 19, 2014 at 12:33:31 am

Yes.

I have already tried this one.

Didn't worked.


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Paul Donahue
Re: AMA Plugin Error Message Causing Avid MC 8.1.0 to constantly crash
on Nov 19, 2014 at 7:38:48 pm

Hi Hadas,

I did receive some assistance on the Avid forum, such as:

when AMA linking your footage, bring the footage in as folders, not individual MXF files

after you have your AMA link footage in, transcode it all to DNxHD 185. this way your footage is already all transcoded and you can edit, color correct then export without any problems

I ended up moving the entire project to a Promise Pegasus hard drive form the Lacie Rugged hard drive, then transcoded the sequence I was working on in a separate bin, after duplicating the sequence, and working with that version. This basically worked. I have started to think that the Lacie cannot handle full HD footage so well and will use that drive just as an archival backup drive

The next project I do I will do AMA link to the folders rather than to individual files and see if this does away with the issue.

I had a very curious thing happen which was that footage shot on different days, which was stored in separate bins, started appearing in other bins, replacing the footage that was there. I am hoping that linking to folders will prevent this.

Robert, I looked for your post dealing with Resolve on the Avid Forum and couldn't find it.

Paul

Paul Donahue
Media Eye
vimeo.com/pauldonahue/videos


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