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Helen Browning
clip comments missing in bins
on Jul 7, 2014 at 2:07:36 pm

I'm logging footage in media composer 8 and regularly saving my work. When I open up the project the next day a lot of the comments are gone. I can't determine any pattern as to why some bins retain all the comments and others lose half or all the comments...
Any help much appreciated.


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Michael Phillips
Re: clip comments missing in bins
on Jul 7, 2014 at 3:47:09 pm

Are there duplicate clips around, or are these always the one single master?

Michael


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Helen Browning
Re: clip comments missing in bins
on Jul 8, 2014 at 1:23:20 am

Hi Michael, they are the single masters..used in sequences but not duplicated.


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Helen Browning
Re: clip comments missing in bins
on Jul 8, 2014 at 10:38:25 am

Also, the 'save bin' option is not available, only 'save bin copy' which I tried but it won't let me while the bin is open...


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Michael Phillips
Re: clip comments missing in bins
on Jul 8, 2014 at 1:41:57 pm

Are you in shared storage using shared project and bins? If not, does the drive have full read/write permissions for where the project/bin is being stored when working?

Michael


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Helen Browning
Re: clip comments missing in bins
on Jul 8, 2014 at 2:08:31 pm

Hi Michael, many thanks for responding. I'm saving the project files to my iMac (not shared) and the media is on an external drive. I've done a verify then repair permissions on my drive in disk utility but it didn't help unfortunately.
What is working is putting a sequence in each bin (just a new sequence)...then the 'Save Bin' option becomes available and nothing seems to be disappearing. This is solving the problem for now but I have no idea why....do you know? thanks again, Helen


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Michael Phillips
Re: clip comments missing in bins
on Jul 9, 2014 at 12:09:43 am

Aside from permissions, did you "get info" on the drive and check Sharing & Permissions in that window?

Maybe move the project temporarily to the external drive and open it form there and see if you can save bins. Or try a "save as" and save it to the external drive and if that works.

Michael


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Vicente Perez
Re: clip comments missing in bins
on Nov 20, 2014 at 8:17:49 pm

I am having the same problem here. I have checked the permissions on my external drive, and it is READ/WRITE for all users (for the entire drive and every folder within).

There are two funny things:

-Sometimes the changes stick, but I could not find a pattern to it.
-If I leave the bins open with my notes and shut down Avid, when I launch Avid again, the bins are still open, but the notes are gone.

Any thoughts?

Thanks!


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Vicente Perez
Re: clip comments missing in bins
on Nov 20, 2014 at 8:30:14 pm
Last Edited By Vicente Perez on Nov 20, 2014 at 8:33:56 pm

And one more funny thing. As Helen mentioned, SAVE BIN is greyed out. But if I chose SAVE BIN COPY AS, the comments get saved (probably this is the reason why sometimes the changes did stick, as I mentioned earlier) for the original bin.


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Craig Hirshberg
Re: clip comments missing in bins
on Feb 13, 2015 at 2:31:05 pm

I'm having the exact same problem as well. Recently upgraded system to a new iMac i7, Yosemite 10.10.1, Avid MC 8.3.0.

First time it happened was after a crash, but I had been saving religiously as I always do. Next time it happened was after a save and exit of the program. It is very random. Only some of the comments in a bin are lost, not the entire bin. And it doesn't even have to be the bin that is currently open (I keep mine in tabs).

Very frustrating, I hope Avid can fix this quickly.

Craig Hirshberg
Rock Creek productions, Inc.
http://www.rock-creek.com


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