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MC 5.3.3 - "Find" Tool Won't Work

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Graham Fisher
MC 5.3.3 - "Find" Tool Won't Work
on May 15, 2014 at 7:06:46 pm
Last Edited By Graham Fisher on May 15, 2014 at 7:13:45 pm

Hello all,

The Find tool (ctl-f) on my show's Avid Media Composer 5.3.3 systems is not finding all the media that should show up in a search, but it does work on the Avid 6 systems when working in the same project. For example, in Avid 6, a search for "chicken" might turn up 20 results. In Avid 5.3.3, the same search will return 2 results. Anybody have this experience before?

Many thanks in advance for your help!

Graham

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Avid MC 5.3.3 Intel Zeon W3680 3.33GHz 12GB RAM, 64-bit OS, NVIDIA Quadro FX 3800 Windows 7 Professional


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Michael Phillips
Re: MC 5.3.3 - "Find" Tool Won't Work
on May 15, 2014 at 7:26:49 pm

I have seen this before, but have not really found a reason for it to behave that way. You may want to try trashing the search index in the project folder and have it re-index.

It's not a good thing when you have trust issues with your "Find" results. ;)


Michael


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Graham Fisher
Re: MC 5.3.3 - "Find" Tool Won't Work
on May 15, 2014 at 11:47:38 pm

Thank you for the suggestion, Michael. And yes, it's not fun to have trust issues with your search results.

We did try deleting the search index files, but to no avail. MC doesn't properly re-index the bins at that point...

However, one of the guys just pulled up an older set of search index files from before this problem developed. When we delete the new search index files, and paste the old index files in their place, the project then finally re-indexes (or perhaps references the old information) and can find files again.

So looks like we're close to a fix. We're going to go off this approach for a week on one or two episodes before going widespread on the fix. More testing is in order.

Graham


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Michael Phillips
Re: MC 5.3.3 - "Find" Tool Won't Work
on May 15, 2014 at 11:51:40 pm

That's interesting. And it stays updated with new metadata being added and finding it?

Sounds like you need to start backing up those index files now too with the rest of the project.


Michael


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