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Segmentation Fault in MainThread When AMA linking

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Tim DeMartin
Segmentation Fault in MainThread When AMA linking
on Feb 24, 2014 at 7:10:01 pm

Whenever I attempt to AMA link to my card, this error pops up:

Alert

"Segmentation Fault" in thread "MainThread", at address 0x0

The program then proceeds to then shut itself down.

I am running MC7. The AMA linking worked flawlessly in the past but is now acting up. In fact, the same error message will come up if I even plugged in my card- which has forced me to uncheck 'Automatically AMA-link to volumes' in AMA Settings -> Volume Mounting.

I know that it is not the card nor the card reader causing this issue as AMA linking works fine with our other workstations. Also, my read and write permissions are also not the issue. I have changed them on all of my drives.

I am attempting to AMA Link to AVCHD Media.

The most frustrating part is that every once in a while, I can AMA link a small number of files without error (say 3-6ish), but never the entire shot list.

This is becoming a critical issue as AMA linking is integral to our workflow in sports production. I hate to admit it, but I have had to revert back to Premiere on this machine.

I am working on a MacPro w/ OSX 10.8.5, 40GB Ram, 2x2.4GHZ 6-core Intel Xeon, ATI Radeon HD 5870.

Any help will be greatly appreciated!


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Tim DeMartin
Re: Segmentation Fault in MainThread When AMA linking
on Feb 27, 2014 at 5:43:54 pm

bump.

Any ideas would be greatly appreciated! I just upgraded to 7.0.3 and same issue. I have attempted to drag the .mts files off of the card, onto the drive and then AMA link... same issue. I am beyond stumped.


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Brendan Charles
Re: Segmentation Fault in MainThread When AMA linking
on Feb 28, 2014 at 2:34:12 pm

That's really a tough one. Avid's crash errors are never really all that helpful. This might sound like an extreme solution, but have you tried a complete uninstall and reinstall of Avid? If you do that and the error persists then it will point to a hardware/system error.


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Tim DeMartin
Re: Segmentation Fault in MainThread When AMA linking
on Feb 28, 2014 at 4:52:54 pm

Thanks for the reply Brendan. I am in the process now of a complete uninstall and reinstall. I will let you know how it goes.


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Tim DeMartin
Re: Segmentation Fault in MainThread When AMA linking
on Feb 28, 2014 at 5:41:38 pm

So I just did a complete uninstall and reinstall, attempted to link my AVCHD Media and boom, same error.

"Segmentation Fault" in thread "MainThread", at address 0x0


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Jonathan Abrams
Re: Segmentation Fault in MainThread When AMA linking
on Mar 1, 2014 at 4:24:39 pm

Go to /Library/Application Support/Avid/AVX2_Plug-Ins/AMA and remove the ARRI AMA plug-in. Then try AMA linking again.

--
Jonathan S. Abrams, CEA, CEV, CBNT
Apple Certified - Technical Coordinator (v10.5) Support Professional (v10.6 through v10.8)
Vice-Chairman, NY section, AES


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Tim DeMartin
Re: Segmentation Fault in MainThread When AMA linking
on Mar 3, 2014 at 7:02:35 pm

I removed the Arri Plugin, restarted my machine and same thing. Does this top half of the crash report help at all?

______


Process: AvidMediaComposer [549]
Path: /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidMediaComposer
Identifier: com.avid.mediacomposer
Version: 7.0.3.2815 (7.0.3)
Code Type: X86-64 (Native)
Parent Process: launchd [519]
User ID: 1497370093

Date/Time: 2014-03-03 13:41:09.547 -0500
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10

Interval Since Last Report: 262877 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 262498 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: C0077935-964E-C915-F3AF-BB348013B816

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000068

VM Regions Near 0x68:
-->
__TEXT 0000000100000000-0000000101435000 [ 20.2M] r-x/rwx SM=COW /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidMediaComposer

....


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Jonathan Abrams
Re: Segmentation Fault in MainThread When AMA linking
on Mar 3, 2014 at 7:33:35 pm

That part of the report only tells me that you are using MC v7.0.3 with OS X v10.8.5 and that thread 0 (zero) crashed. Can you post all of the data from thread 0? That will be the information needed to start troubleshooting.

--
Jonathan S. Abrams, CEA, CEV, CBNT
Apple Certified - Technical Coordinator (v10.5) Support Professional (v10.6 through v10.8)
Vice-Chairman, NY section, AES


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Tim DeMartin
Re: Segmentation Fault in MainThread When AMA linking
on Mar 3, 2014 at 7:36:46 pm

Please let me know if you need any additional information:


Process: AvidMediaComposer [549]
Path: /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidMediaComposer
Identifier: com.avid.mediacomposer
Version: 7.0.3.2815 (7.0.3)
Code Type: X86-64 (Native)
Parent Process: launchd [519]
User ID: 1497370093

Date/Time: 2014-03-03 13:41:09.547 -0500
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10

Interval Since Last Report: 262877 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 262498 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: C0077935-964E-C915-F3AF-BB348013B816

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000068

VM Regions Near 0x68:
-->
__TEXT 0000000100000000-0000000101435000 [ 20.2M] r-x/rwx SM=COW /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidMediaComposer

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff9376942b flockfile + 18
1 libsystem_c.dylib 0x00007fff9376c15b ftello + 34
2 libcom-api.dylib 0x0000000179cf363b OMISOStream::size() const + 43
3 libcom-api.dylib 0x0000000179cb5dc4 OMCachedDiskRawStorage::OMCachedDiskRawStorage(OMStream*, OMFile::OMAccessMode, unsigned int, unsigned int) + 52
4 libcom-api.dylib 0x0000000179cb5f68 OMCachedDiskRawStorage::openExistingModify(wchar_t const*, unsigned int, unsigned int) + 72
5 libcom-api.dylib 0x0000000179c43d26 ImplAAFCreateRawStorageCachedDisk + 150
6 libcom-api.dylib 0x0000000179b8b4b9 AAFCreateRawStorageCachedDisk + 41
7 libameLibrary.dylib 0x000000010b73c8a1 AAFCreateRawStorageCachedDisk + 97
8 libameLibrary.dylib 0x000000010b5cf6d3 AMA::WriteMetadataToAAF(IAAFFile*, unsigned short const*, _acfUID&, _acfUID&, AFileLocator**) + 1639
9 libameLibrary.dylib 0x000000010b5d012d AMA::WriteMetadataToAAF(IAAFFile*, unsigned short const*, _acfUID&, AFileLocator**) + 59
10 libameLibrary.dylib 0x000000010b5f8bc4 AMA_Manager::ProcessMSP_IAAFFileMessage(void*, std::vector*) + 808
11 libameLibrary.dylib 0x000000010b5f9604 AMA_Manager::ProcessMSP_IAAFFilesQueue(MSP_IAAFFilesMessageQueue*, unsigned char, std::vector*) + 194
12 libameLibrary.dylib 0x000000010b5f9bd8 AMA_Manager::ImportClips_MSPOnly(unsigned short const*, AMA::VolumeTag*, AME::IMobContainer*, std::vector*, unsigned char) + 1096
13 libameLibrary.dylib 0x000000010b5d4869 AMA::LinkToFile(CAvList*, AME::IMobContainer*, int, int*, ADirLocator**, std::vector*, bool) + 1270
14 com.avid.mediacomposer 0x000000010023899d AMA::LinkToFile(CAvList*, int, brRec*) + 1081
15 com.avid.mediacomposer 0x00000001001cb27d LinkToAMA() + 657
16 com.avid.mediacomposer 0x00000001000aec60 MediaComposerApp::HandleStdMenus(short, short) + 1892
17 com.avid.mediacomposer 0x00000001000a5e50 MediaComposerApp::MenuBroadcast(Mac2Qt::EventRecord, short, int) + 368
18 libUIShell.dylib 0x000000010a6b282a PaneDow::RunContextPopup(Mac2Qt::MenuRef, Mac2Qt::EventRecord const&, PaneDow*) + 912
19 libUIShell.dylib 0x000000010a6b2d02 PaneDow::DoContextPopup(Mac2Qt::EventRecord) + 356
20 libUIShell.dylib 0x000000010a667a1b AWindow::DoRightClick(void*, Mac2Qt::EventRecord*, AvPoint const&) + 153
21 com.avid.mediacomposer 0x0000000100793ecd BinWindow::DoRightClick(void*, Mac2Qt::EventRecord*, AvPoint const&) + 273
22 libUIShell.dylib 0x000000010a66c54a AWindow::Click(void*, Mac2Qt::EventRecord*, int, int) + 264
23 libUIShell.dylib 0x000000010a667457 AWindow::DoWindowMsg(windowMsgID_t, void*, Mac2Qt::EventRecord*, int, int) + 445
24 libUIShell.dylib 0x000000010a66c06a AWindow::SendMsg(windowMsgID_t, Mac2Qt::EventRecord*, int, int) + 210
25 libUIShell.dylib 0x000000010a66c33c SendWindowMsg(windowMsgID_t, Mac2Qt::WindowRefTmpl, Mac2Qt::EventRecord*, int, int) + 74
26 libUIShell.dylib 0x000000010a691495 AApplication::MouseDownEvent(Mac2Qt::EventRecord, Mac2Qt::WindowRefTmpl, short) + 593
27 libUIShell.dylib 0x000000010a68eb3f AApplication::MouseEventHandler(Mac2Qt::Private::EventHandlerCall*, Mac2Qt::Private::EventQueueItem*, void*) + 793
28 libUIShell.dylib 0x000000010a695aad AApplication::MouseEventHandlerProc(Mac2Qt::Private::EventHandlerCall*, Mac2Qt::Private::EventQueueItem*, void*) + 87
29 com.avid.Mac2Qt 0x000000010edd2efb Mac2Qt::Private::EventHandlerCall::invokeNextHandler() + 189
30 com.avid.Mac2Qt 0x000000010edcf691 Mac2Qt::Private::DispatchEventToCallbacks(Mac2Qt::Private::EventQueueItemSmartPtr const&) + 197
31 com.avid.Mac2Qt 0x000000010edd0540 Mac2Qt::Private::Mac2QtEventWaiter::eventFilter(QObject*, QEvent*) + 422
32 com.avid.Mac2Qt 0x000000010edd23e8 Mac2Qt::Private::TopMostFilter::eventFilter(QObject*, QEvent*) + 24
33 QtCore 0x0000000101d87277 QCoreApplicationPrivate::sendThroughApplicationEventFilters(QObject*, QEvent*) + 167
34 QtGui 0x0000000102033946 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 38
35 QtGui 0x0000000102039c8e QApplication::notify(QObject*, QEvent*) + 254
36 com.avid.Mac2Qt 0x000000010edde01e Mac2Qt::AQtApplication::notify(QObject*, QEvent*) + 300
37 QtCore 0x0000000101d8747c QCoreApplication::notifyInternal(QObject*, QEvent*) + 124
38 QtCore 0x0000000101d88150 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 752
39 com.apple.CoreFoundation 0x00007fff90774b31 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
40 com.apple.CoreFoundation 0x00007fff90774455 __CFRunLoopDoSources0 + 245
41 com.apple.CoreFoundation 0x00007fff907977f5 __CFRunLoopRun + 789
42 com.apple.CoreFoundation 0x00007fff907970e2 CFRunLoopRunSpecific + 290
43 com.apple.HIToolbox 0x00007fff97453eb4 RunCurrentEventLoopInMode + 209
44 com.apple.HIToolbox 0x00007fff97453b94 ReceiveNextEventCommon + 166
45 com.apple.HIToolbox 0x00007fff97453ae3 BlockUntilNextEventMatchingListInMode + 62
46 com.apple.AppKit 0x00007fff8bb2d533 _DPSNextEvent + 685
47 com.apple.AppKit 0x00007fff8bb2cdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
48 com.apple.AppKit 0x00007fff8bb241a3 -[NSApplication run] + 517
49 QtGui 0x0000000101ff23a8 QEventDispatcherMac::processEvents(QFlags) + 1752
50 QtCore 0x0000000101d86394 QEventLoop::processEvents(QFlags) + 68
51 QtCore 0x0000000101d86744 QEventLoop::exec(QFlags) + 324
52 QtCore 0x0000000101d886ec QCoreApplication::exec() + 188
53 com.avid.Mac2Qt 0x000000010edce5c4 Mac2Qt::Private::Mac2QtEventWaiter::RunApplicationEventLoop() + 76
54 com.avid.Mac2Qt 0x000000010edc45fd Mac2Qt::RunApplicationEventLoop() + 36
55 libUIShell.dylib 0x000000010a690671 AApplication::Run() + 9
56 libUIShell.dylib 0x000000010a693d7b AApplication::Go() + 115
57 com.avid.mediacomposer 0x00000001000aa130 main + 218
58 com.avid.mediacomposer 0x000000010006e074 start + 52


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Jonathan Abrams
Re: Segmentation Fault in MainThread When AMA linking
on Mar 4, 2014 at 1:47:52 am

It looks like the AMA linking process involves the creation of AAF files. It looks like Apple code is being executed right before the crash occurs. Do you have read/write privileges for your media creation volume? Sorry I cannot provide more insight.

--
Jonathan S. Abrams, CEA, CEV, CBNT
Apple Certified - Technical Coordinator (v10.5) Support Professional (v10.6 through v10.8)
Vice-Chairman, NY section, AES


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Tim DeMartin
Re: Segmentation Fault in MainThread When AMA linking
on Mar 4, 2014 at 4:31:34 pm

If you are referring to each individual drive -> right click -> get info -> privelege "Read and Write" then yes. All three drives I use, including the startup drive are all set to read and write for everyone.

I just reverted back to read only and then changed back to 'read and write', same segmentation fault. This is so frustratingly confusing!

------

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff9376942b flockfile + 18
1 libsystem_c.dylib 0x00007fff9376c15b ftello + 34
2 libcom-api.dylib 0x00000001b07f363b OMISOStream::size() const + 43
3 libcom-api.dylib 0x00000001b07b5dc4 OMCachedDiskRawStorage::OMCachedDiskRawStorage(OMStream*, OMFile::OMAccessMode, unsigned int, unsigned int) + 52
4 libcom-api.dylib 0x00000001b07b5f68 OMCachedDiskRawStorage::openExistingModify(wchar_t const*, unsigned int, unsigned int) + 72
5 libcom-api.dylib 0x00000001b0743d26 ImplAAFCreateRawStorageCachedDisk + 150
6 libcom-api.dylib 0x00000001b068b4b9 AAFCreateRawStorageCachedDisk + 41
7 libameLibrary.dylib 0x000000010b73c8a1 AAFCreateRawStorageCachedDisk + 97
8 libameLibrary.dylib 0x000000010b5cf6d3 AMA::WriteMetadataToAAF(IAAFFile*, unsigned short const*, _acfUID&, _acfUID&, AFileLocator**) + 1639
9 libameLibrary.dylib 0x000000010b5d012d AMA::WriteMetadataToAAF(IAAFFile*, unsigned short const*, _acfUID&, AFileLocator**) + 59
10 libameLibrary.dylib 0x000000010b5f8bc4 AMA_Manager::ProcessMSP_IAAFFileMessage(void*, std::vector*) + 808
11 libameLibrary.dylib 0x000000010b5f9604 AMA_Manager::ProcessMSP_IAAFFilesQueue(MSP_IAAFFilesMessageQueue*, unsigned char, std::vector*) + 194
12 libameLibrary.dylib 0x000000010b5f9bd8 AMA_Manager::ImportClips_MSPOnly(unsigned short const*, AMA::VolumeTag*, AME::IMobContainer*, std::vector*, unsigned char) + 1096
13 libameLibrary.dylib 0x000000010b5d4869 AMA::LinkToFile(CAvList*, AME::IMobContainer*, int, int*, ADirLocator**, std::vector*, bool) + 1270
14 com.avid.mediacomposer 0x000000010023899d AMA::LinkToFile(CAvList*, int, brRec*) + 1081
15 com.avid.mediacomposer 0x00000001001cb27d LinkToAMA() + 657
16 com.avid.mediacomposer 0x00000001000aec60 MediaComposerApp::HandleStdMenus(short, short) + 1892
17 com.avid.mediacomposer 0x00000001000a5e50 MediaComposerApp::MenuBroadcast(Mac2Qt::EventRecord, short, int) + 368
18 libUIShell.dylib 0x000000010a6b282a PaneDow::RunContextPopup(Mac2Qt::MenuRef, Mac2Qt::EventRecord const&, PaneDow*) + 912
19 libUIShell.dylib 0x000000010a6b2d02 PaneDow::DoContextPopup(Mac2Qt::EventRecord) + 356
20 libUIShell.dylib 0x000000010a667a1b AWindow::DoRightClick(void*, Mac2Qt::EventRecord*, AvPoint const&) + 153
21 com.avid.mediacomposer 0x0000000100793ecd BinWindow::DoRightClick(void*, Mac2Qt::EventRecord*, AvPoint const&) + 273
22 libUIShell.dylib 0x000000010a66c54a AWindow::Click(void*, Mac2Qt::EventRecord*, int, int) + 264
23 libUIShell.dylib 0x000000010a667457 AWindow::DoWindowMsg(windowMsgID_t, void*, Mac2Qt::EventRecord*, int, int) + 445
24 libUIShell.dylib 0x000000010a66c06a AWindow::SendMsg(windowMsgID_t, Mac2Qt::EventRecord*, int, int) + 210
25 libUIShell.dylib 0x000000010a66c33c SendWindowMsg(windowMsgID_t, Mac2Qt::WindowRefTmpl, Mac2Qt::EventRecord*, int, int) + 74
26 libUIShell.dylib 0x000000010a691495 AApplication::MouseDownEvent(Mac2Qt::EventRecord, Mac2Qt::WindowRefTmpl, short) + 593
27 libUIShell.dylib 0x000000010a68eb3f AApplication::MouseEventHandler(Mac2Qt::Private::EventHandlerCall*, Mac2Qt::Private::EventQueueItem*, void*) + 793
28 libUIShell.dylib 0x000000010a695aad AApplication::MouseEventHandlerProc(Mac2Qt::Private::EventHandlerCall*, Mac2Qt::Private::EventQueueItem*, void*) + 87
29 com.avid.Mac2Qt 0x000000010edd2efb Mac2Qt::Private::EventHandlerCall::invokeNextHandler() + 189
30 com.avid.Mac2Qt 0x000000010edcf691 Mac2Qt::Private::DispatchEventToCallbacks(Mac2Qt::Private::EventQueueItemSmartPtr const&) + 197
31 com.avid.Mac2Qt 0x000000010edd0540 Mac2Qt::Private::Mac2QtEventWaiter::eventFilter(QObject*, QEvent*) + 422
32 com.avid.Mac2Qt 0x000000010edd23e8 Mac2Qt::Private::TopMostFilter::eventFilter(QObject*, QEvent*) + 24
33 QtCore 0x0000000101d87277 QCoreApplicationPrivate::sendThroughApplicationEventFilters(QObject*, QEvent*) + 167
34 QtGui 0x0000000102033946 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 38
35 QtGui 0x0000000102039c8e QApplication::notify(QObject*, QEvent*) + 254
36 com.avid.Mac2Qt 0x000000010edde01e Mac2Qt::AQtApplication::notify(QObject*, QEvent*) + 300
37 QtCore 0x0000000101d8747c QCoreApplication::notifyInternal(QObject*, QEvent*) + 124
38 QtCore 0x0000000101d88150 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 752
39 com.apple.CoreFoundation 0x00007fff90774b31 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
40 com.apple.CoreFoundation 0x00007fff90774455 __CFRunLoopDoSources0 + 245
41 com.apple.CoreFoundation 0x00007fff907977f5 __CFRunLoopRun + 789
42 com.apple.CoreFoundation 0x00007fff907970e2 CFRunLoopRunSpecific + 290
43 com.apple.HIToolbox 0x00007fff97453eb4 RunCurrentEventLoopInMode + 209
44 com.apple.HIToolbox 0x00007fff97453b94 ReceiveNextEventCommon + 166
45 com.apple.HIToolbox 0x00007fff97453ae3 BlockUntilNextEventMatchingListInMode + 62
46 com.apple.AppKit 0x00007fff8bb2d533 _DPSNextEvent + 685
47 com.apple.AppKit 0x00007fff8bb2cdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
48 com.apple.AppKit 0x00007fff8bb241a3 -[NSApplication run] + 517
49 QtGui 0x0000000101ff23a8 QEventDispatcherMac::processEvents(QFlags) + 1752
50 QtCore 0x0000000101d86394 QEventLoop::processEvents(QFlags) + 68
51 QtCore 0x0000000101d86744 QEventLoop::exec(QFlags) + 324
52 QtCore 0x0000000101d886ec QCoreApplication::exec() + 188
53 com.avid.Mac2Qt 0x000000010edce5c4 Mac2Qt::Private::Mac2QtEventWaiter::RunApplicationEventLoop() + 76
54 com.avid.Mac2Qt 0x000000010edc45fd Mac2Qt::RunApplicationEventLoop() + 36
55 libUIShell.dylib 0x000000010a690671 AApplication::Run() + 9
56 libUIShell.dylib 0x000000010a693d7b AApplication::Go() + 115
57 com.avid.mediacomposer 0x00000001000aa130 main + 218
58 com.avid.mediacomposer 0x000000010006e074 start + 52


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Jonathan Abrams
Re: Segmentation Fault in MainThread When AMA linking
on Mar 4, 2014 at 5:55:27 pm

Have you considered posting a thread about this at community.avid.com? You might get more traction on the issue with that forum. I have no other knowledge or guesses to contribute here.

--
Jonathan S. Abrams, CEA, CEV, CBNT
Apple Certified - Technical Coordinator (v10.5) Support Professional (v10.6 through v10.8)
Vice-Chairman, NY section, AES


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Tim DeMartin
Re: Segmentation Fault in MainThread When AMA linking
on Mar 4, 2014 at 5:57:28 pm

I have not considered posting there but I will take your advice and do such that. Thanks for the help Jonathan.


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brenda morrissey
Re: Segmentation Fault in MainThread When AMA linking
on Feb 7, 2016 at 9:14:55 am

Hi Just wondering if you found a solution to the 'Segmentation Fault' error when trying to AMA link? I am having the same problem now.
Very frustrating.


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