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How can I shutdown Avid when it's hung, I've tried EVERYTHING

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Jimmy See
How can I shutdown Avid when it's hung, I've tried EVERYTHING
on Jan 21, 2014 at 3:17:40 am

Well hopefully not everything.

I can't shutdown my computer as a number of critical things are happening that can't be interrupted.

Avid Media Composer is running but has crashed, and I want to end the task and start it again.

I have tried:
  • Ending the task
  • Ending the process
  • Ending the process using process hacker
  • Killing the process tree using process hacker
  • Using the command prompt and the taskkill function to kill the process and the process tree
  • I've stopped every service Avid runs in the background
  • I've ended every associated Avid process individually.
  • I've tried launching Avid once again in case the screen was stuck somehow but process had indeed ended.

None of these methods have had success. It's 5 hours before the other processes running will be finished.

There MUST be a way to kill this process.

Other Processes running
  • Chrome, multiple tabs
  • Uploading a video to vimeo
  • Copying to LTFS tape volume

System Specs

Dual Xeon CPUs 3.4GHz
32GB Ram
Windows 7 Professional OS 64bit


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