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Anyway to deactivate without access to computer?

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frank Raposo
Anyway to deactivate without access to computer?
on Sep 2, 2012 at 3:00:46 am

Hey all,

My Mac's HD died on me and I don't have time to do repairs. I purchased a Macbook Pro to get my rough cut done but I obviously can't deactivate my Symphony without access to my dead computer. I have all my serials but is there a way to deactivate and install Symphony without access to my old Mac? Thanks for any help.

quinnmcguee


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John Pale
Re: Anyway to deactivate without access to computer?
on Sep 2, 2012 at 9:33:27 am

Yes. Call Avid.


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Steve Eisen
Re: Anyway to deactivate without access to computer?
on Sep 3, 2012 at 2:44:43 am

http://www.avid.com/US/about-avid/legal-notices/avid-licensing/faq

Steve Eisen
Eisen Video Productions
Vice President
Chicago Creative Pro Users Group


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Kyle Prince
Re: Anyway to deactivate without access to computer?
on Sep 3, 2012 at 12:31:42 pm

I think you can do it online too but call this number 1 (800) 800-2843 (avid support) and I believe it's option two followed by option two. You'll need your system I'd and activation code.


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