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AVID Crossgrade Question

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David C Jones
AVID Crossgrade Question
on Jun 15, 2012 at 8:19:43 pm

I just purchased AVID Symphony (FCP Crossgrade) through B&H; the item is on back order and has my order as pending. They also never asked for my FCP Serial number. Anyone else have this experience?

Dave J


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Steve Eisen
Re: AVID Crossgrade Question
on Jun 16, 2012 at 3:25:08 am

Only AVID cares about your information. When you receive your software and install it, you will register with Avid and all will be good.

Steve Eisen
Eisen Video Productions
Vice President
Chicago Creative Pro Users Group


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David C Jones
Re: AVID Crossgrade Question
on Jun 16, 2012 at 3:51:53 pm

Yea! Thanks :)

Dave J


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Eric Santiago
Re: AVID Crossgrade Question
on Jun 18, 2012 at 11:47:09 pm

When we used ours they just sent me a passcode.
Im sure other vendors do it differently.
Now the fear of upgrading our MC plug-ins :P


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rob engle
Re: AVID Crossgrade Question
on Jun 19, 2012 at 9:03:59 pm

Just curious. Why did you not just download it from AVID? I am sure you had your reasons.....

The two things I needed to install Symphony 6 Crossgrade were a "SystemID" and an "ActivationID"". Both were provided from AVID via email. I am not using a dongle though.

There is additional software in the installer:
AVID FX 6.0
AVID DVD 6.4.4
Boris Continuum Complete AVX
Sorenson Squeeze 7.0.1

All are separate installs and all have their own install codes (also provided by AVID via email).

Rob


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David C Jones
Re: AVID Crossgrade Question
on Jun 20, 2012 at 3:45:29 am

To be honest, I didn't download it because I not planning on installing it at the moment, as I'm not sure if I'll be using it on my current system. Of course, maybe that didn't matter anyway but, I didn't want to get into a situation where I had to download and/or install it immediately.

Hopefully all will be well my install, though. The item has shipped and should be here on Thursday. So when I install it, I assume Avid will provide me with the codes and ID?

Dave J


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David C Jones
Re: AVID Crossgrade Question
on Jun 22, 2012 at 4:41:15 am

I received the software (or rather, the install disk and paperwork) today. It has the System ID but no Activation ID. Is my FCP serial # my Activation ID since it's a crossgrade?

Dave J


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Rob Engle
Re: AVID Crossgrade Question
on Jun 22, 2012 at 6:14:04 am

I do not believe your Activation ID is related to your FCP Serial #.


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David C Jones
Re: AVID Crossgrade Question
on Jun 22, 2012 at 4:26:33 pm

After further reading on Avid's site, I believe I get an Activation # during the registration. I hope so, anyway as there wasn't one in the box!

Dave J


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