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Activating

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Scott Davis
Activating
on Jan 16, 2012 at 6:22:52 pm

I am trying to activate a new install of MC6. This is an upgrade version. I get through all the screens on Avid License control application and get the little "activating" clock but it has been going for 30+ minutes now. Is this normal?

Scott Davis
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Richard Sanchez
Re: Activating
on Jan 16, 2012 at 6:41:18 pm

Something seems wrong. My version deactivates and reactivates in seconds. I would try contacting Avid.

Richard Sanchez
Los Angeles, CA

"We are the facilitators of our own creative evolution." - Bill Hicks


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John Pale
Re: Activating
on Jan 16, 2012 at 9:06:25 pm

Make sure you don't have Little Snitch blocking the port. Also check the settings of your firewall, if yours is active.


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Scott Davis
Re: Activating
on Jan 16, 2012 at 9:20:36 pm

Little Snitch not installed and Firewall is off. We have 2 full MC6 licenses and one upgrade license. I input the full license system ID and serial and activation was successful. It the upgrade version I am having problems with. Could be I have the wrong codes.

Scott Davis
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Ed Gaskell
Re: Activating
on Jan 31, 2012 at 10:50:57 am

Scott.
I'm having exactly the same issue with my upgrade version; did you find a solution at all?

Regards,
Ed



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Scott Davis
Re: Activating
on Jan 31, 2012 at 12:23:12 pm

Yes I did! Marianna. For some reason our serial number was wacky. She issued a new one and all went great.

Scott Davis
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Ed Gaskell
Re: Activating
on Jan 31, 2012 at 12:33:01 pm

Thanks for your prompt response, Scott; here's hoping I get the same happy ending...
e



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