Again I'm pretty sure Edward will get back to me when he can but you guys have loads of experience, is there a routine check list for establishing the cause of 'crashing' ? - I'm Invig 6 ... AE CS6 on a Mac ... crash occurs when I do almost anything in the setup window ... Roger
The email problem is odd Edward, I have a spam 'filter' but no blocking that I'm aware of and I have received plenty of emails from you ... anyway if you need to I'll send alternative addresses direct to you.
Would you mind giving us more details?
A few key questions:
- What OS (and OS version) are you using?
- Which product (PA standalone or AE plug-in) are you using?
- What are you trying to do with fragmentation?
- What are you doing at the time of the lock-up or crash?
If you'd like to send me a project, and describe where you're getting a crash,
I'd be happy to take a look.
I am using Windows 7 Professional along with ProAnimator 6 standalone. I am doing nothing special with fragmentation, just trying out different things with the settings. After a while of usage, the program becomes non responsive or just hangs. I don't have any projects; I never get a chance to save the project. As to when I get the crash, it's at random times.