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Long time to enter set up window

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Dan Jacobsen
Long time to enter set up window
on Feb 22, 2012 at 10:37:42 am

Hi folks,

I'm running V5.0.8 in After Effects on a pretty fast PC.

Is it normal to take 35sec to enter the set-up window?

Cheers



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Edward Wu
Re: Long time to enter set up window
on Feb 22, 2012 at 5:11:07 pm

Hi Dan,

From your description, it sounds like your computer is running into a conflict with our Tool Tips. To fix this, go into the ProAnimator/Invigorator PRO Set-Up window, and go into the Preferences window. Disable the option to Show Tool Tips, and it should speed up the time to go into the Set-Up window.

Best,
Edward


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Dan Jacobsen
Re: Long time to enter set up window
on Feb 22, 2012 at 6:18:59 pm

Oh wow! What a difference.

I really wish I'd asked sooner now.. heh heh.

Thanks very much for the tip.



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Matt Rhodes
Re: Long time to enter set up window
on Feb 22, 2012 at 11:40:33 pm

Hi Dan.

Glad you're up and running.
The tool tip problem only happens on some systems.
For some reason, our tool tips (and we have a lot of them)
can take a long time for the system to process.

On most systems, they're prepared in the blink of an eye.
We're still looking for a solution.

Let us know if you have any other questions.

Matt Rhodes
Zaxwerks, Inc.



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Dan Jacobsen
Re: Long time to enter set up window
on Feb 23, 2012 at 2:32:10 pm

Hi again.

That tick box keeps resetting to on, and now even if I turn it off it takes ages to load again.

The tooltips seem to be working too. Is there a preferences txt file or something like that? perhaps it's a permissions issue. Although that wouldn't explain why it worked in the first place.

Any ideas?



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