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AJA Ki-Exo-R0 (Ki Pro Exoskeleton) Alignment Pin Issue

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Alex Flame
AJA Ki-Exo-R0 (Ki Pro Exoskeleton) Alignment Pin Issue
on Nov 23, 2015 at 9:05:30 pm

Hi,

I have an AJA Ki Pro with a AJA Ki-Exo-R0 cage.

I sent the Ki Pro (with Exo Skeleton) out on a shoot, and it came back with the alignment pin detached. Like, completely detached - and it doesn't look like there is a way to properly put it back in

It looks like a key part underneath the sliding plate (which holds the alignment pin in place) has been lost or broken, because the pin won't go back in at all. I don't remember what this part looks like for the life of me

Can someone shine some light on this please?

I would like to know what is wrong, and where can I get hold of a spare part?

The cage is very expensive, and for such a simple thing to make the whole piece of kit useless is a bit disappointing!

EDIT:

It turns out that some idiot had just somehow managed to bend the metal tab (which is suppose to be springy).. I have no idea how this happened, as the only way you could bend it is if you tried on purpose. I contacted the supplier and they were very helpful in making sure I recieved a replacement! Thanks!





Thanks,
Alex


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