USE CUSTOM CLIP NAME overwrites erases last clip ALL recordings lost
I am a new user of KiPro and I rented a unit for 4 days to record a live event that is running about 8 hours each day from my Panasonic P2 camcorder via SDI.
I thought everything was good. I had an image on SDI output. I had the record armed and running during the shoot. I could press playback and see the imagery from the last clip play back fine- proof of record. But one thing was puzzling. The % used on the disk kept starting at 99% each time I would power on the unit with it's 750 GB USB 3.0 drive.
I've been shooting for 30 years and when I use a digital recorder, even a rental with a freshly formatted drive, I'd expect pressing record would create a NEW clip. I was wrong. I discovered when I went to offload there was only one clip on the hard drive!!!! , that each time I hit record, the KiPro was overwriting the last clip with a new one. Without a warning, without any indication my video was being erased with the new clip. The only clue was that 99% capacity indicator. But being new to Ki Pro I assumed that was some weird interface thing with it.
Mounting the Ki Pro on a Macbook I saw only one clip called "Custom.mov". EVEN though I had been recording 5-10 clips of 30-40 minutes each. The Ki Pro was OVERWRITING them each time I hit record.
In the end we discovered an insidious little menu item called: USE CUSTOM
CLIP NAME ON/OFF.
If that was left in the default mode of "CUSTOM" for the name & guess what? Each record press resulted in the last file being overwritten with a new one of the SAME name called custom.mov. Perhaps there is a companion menu to set up numeric naming. But I never touched any menus. I was set to destroy when I powered it on.
We turned that option OFF and tested record. Now working properly. Each clip is assigned a number. We lost a day of the conference. Not sure about this, if it's normal operation, old firmware or what. We suspect we had a button pusher on the last rental, pushing options they had no biz pushing.
USE CUSTOM CLIP NAME "Sound like a good idea!" This thing caused us hours of lost work.
Perhaps one or two will see this and avoid the same issue.
1625 SE 46th St
Cape Coral FL 33904