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KiPro record problem

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Greg McKay
KiPro record problem
on Dec 1, 2012 at 6:38:42 pm

I'm having problems on job right now and would really appreciate any help.
we have four KiPros, networked. When I hit record, all four roll but one stops instantly. Here's the troubleshooting I've done so far.
Changed the machine out with a fifth backup machine and the same thing happens.
Checked to make sure it's not in interval record mode.
Checked firmware version. All 5 machines are the same Ver. 3'1'0'42.
I disconnected from the network and try to manually hit record and the same thing happens. It rolls.


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Greg McKay
Re: KiPro record problem
on Dec 1, 2012 at 7:40:21 pm

found the problem.
Someone had labeled the custom file name on the back up machine as "Program B/U". As soon as we removed the "/" it worked fine.


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