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Cannot not read .MOV files from KiPro

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Jason Aumount
Cannot not read .MOV files from KiPro
on Sep 10, 2010 at 12:18:17 pm

Hello,
I am emailing from Rome, Italy. I am recording a large live event. The
mixed camera master feed is going into the AJA KiPro via SDI. The
audio is coming in via XLR. I am able to record video and play it back
on the KiPro to an attached monitor. When we eject the hard drive from
the KiPro to give it to our editor to begin pulling and cutting the
footage he is unable to read the .mov file that is recorded onto the
KiPro hard drive. We have tried to play it in Quicktime, Final Cut,
MPEG Streamclip and VLC. Nothing can play this file.

We have the KiPro set to ProRes (not HQ).

I have attached a scree grab of the error message I am receiving.

Please help us out, the event begins tomorrow!

Thanks,
Jason



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Jeremy Garchow
Re: Cannot not read .MOV files from KiPro
on Sep 10, 2010 at 4:10:36 pm

[Jason Aumount] "Please help us out, the event begins tomorrow!"

Do you hit the 'slot' button before removing the hard drive?

THink of the Kipro as a computer, you wouldn't just pull out an attached hard drive from your desktop, would you? No, you would eject the hard drive off of your desktop, then remove the drive cable.

The KiPro has similar notions to that. You hit the slot button first to 'eject' the hard drive from the KiPro desktop (so to speak). The green light goes off on the font of the unit that is next to the physical eject button and the screen should say "N/A" for reel and clip.

You then hit the actual eject button and remove the hard drive. Hope that helps and makes sense.

Jeremy


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Jason Aumount
Re: Cannot not read .MOV files from KiPro
on Sep 10, 2010 at 8:46:02 pm

Thank you. It was the SLOT button. They dropped this thing in my lap and I figured everything else out without the manual (which it did not come with). It is working great. It's going to save us an amazing amount of time.

But come on, SLOT, where'd they get that from?

Thank you,
J



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Jeremy Garchow
Re: Cannot not read .MOV files from KiPro
on Sep 11, 2010 at 12:05:54 am

[Jason Aumount] "But come on, SLOT, where'd they get that from?"

What it is supposed to do is move the read and write capabilities off of the current drive and on to another drive, namely, move the capability off of the main hard drive, on to the Express/34 cards. The Express/34 cards aren't active at the moment, so for now you use it to safely eject the drive.

Manuals:

http://www.aja.com/support/ki-pro/ki-pro-documents.php

Jeremy


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