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No support answer from AJA?

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Vince Becquiot
No support answer from AJA?
on May 17, 2009 at 9:31:50 pm

I'm starting to change my mind a bit on AJA support. While I've been happy with many of their products, one of our machine uses a XENA HS, for which support, in both the driver, and customer support seem to have vanished, and I have to voice my disappointment.

And the worst part is that it's still being sold with support for CS2 ??

Anyone else using the HS have any luck? Back when we got it, it what touted as being made "hand in hand" card with Adobe, it seems one of them has let go...

Vince Becquiot

Kaptis Studios
San Francisco - Bay Area


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Vince Becquiot
Re: No support answer from AJA?
on May 19, 2009 at 8:11:43 pm

Rudy from Aja emailed me. They are still working on an update and advised on a work around using the LH Driver.

Thank you !



Vince Becquiot

Kaptis Studios
San Francisco - Bay Area


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