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IO doesn't seem to Uninstall

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Dave Martin
IO doesn't seem to Uninstall
on Jan 15, 2008 at 10:30:02 am

Hi Guys

So I'm trying to uninstall the IO drivers/prefs etc so I can install my new IO HD. I downloaded the uninstaller app and ran it. It said it worked but my presets were still listed in FCP. So I ran it again...it found three other files to delete. I rebooted and...the fcp presets are still there.

Is this normal? Has anyone else run into this?

Thanks...




Dave Martin

- MacPro - MacBook Pro -


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gary adcock
Re: IO doesn't seem to Uninstall
on Jan 15, 2008 at 1:58:30 pm

[Dave Martin] "So I'm trying to uninstall the IO drivers/prefs etc so I can install my new IO HD. I downloaded the uninstaller app and ran it. It said it worked but my presets were still listed in FCP. So I ran it again...it found three other files to delete. I rebooted and...the fcp presets are still there. "

you are running the AJA un-installer that was with the older version of the software?

FCP prefs are not reset until the reinstall.....



gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows
Inside look at the IoHD




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Dave Martin
Re: IO doesn't seem to Uninstall
on Jan 15, 2008 at 4:18:45 pm

Thanks Gary

I downloaded the uninstaller straight from AJA.com. Sounds like this is normal and they'll be gone once I install the IOHD?

BTW-may I ask your procedure when you switch back and forth between IOHD and IO?

Thanks again Gary...

Dave Martin

- MacPro - MacBook Pro -


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gary adcock
Re: IO doesn't seem to Uninstall
on Jan 16, 2008 at 4:33:56 pm

[Dave Martin] "I downloaded the uninstaller straight from AJA.com"

all aja driver installs include an uninstaller, in the folder where the apps are stored. downloading a newer version will not remove all of the files- every version is different, that is why the files were no properly removed.


"sk your procedure when you switch back and forth between IOHD and IO? "

Switching between drivers.

I uninstall using the current drivers uninstaller
( found in Applications >AJA Utilities and I keep the icon in my dock for simplicity)

then run the installer for the replacement driver and reboot.





gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows
Inside look at the IoHD




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