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Premiere CC recognizes AJA KONA LHe+ plugins but can not access the AJA settings / device offline

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Greg Feir
Premiere CC recognizes AJA KONA LHe+ plugins but can not access the AJA settings / device offline
on Apr 2, 2014 at 6:06:54 pm

Running Premiere CC. Installed the latest AJA KONA LHE+ Drivers and Adobe CC suite plug-ins successfully.

(AJA KONA LHe Plus Hardware Driver v10.5.1 - Mac / AJA Plug-Ins for Adobe Creative Cloud - Mac v10.5)

In the Project Set-up: Capture Device select drop down I am able to select the AJA Mov Capture or the AJA Sequence Capture, but if I try to access the AJA Settings nothing happens; the settings window does not appear, as if I had never clicked the button.

Inside the project, when I open the capture window the "Device is Offline" (double checked connections) and I am still unable to access the settings.

Anyone else with a similar issue or thoughts towards a solution?

Thanks.


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