We're trying to make this setup work following AJA instructions and the whole thing just doesn't work.
When, in the AJA control panel, in the format tab, we try to select, for the primary frame buffer, any other format than the one appearing by default, - 2K1556sf24-, it just doesn't do it, it stays there.
And in FCP X, in the A/V output tab, we find one and one only format which is not either the one we want.
We have a minimal setup at the moment, with no input / output going in / out of the Kona 3, so in a first instance I thought that might be the cause of the problem, but when we fed a signal to the REF IN input is not even recognised in the AJA control panel.
Very frustrating indeed, we'd like to add a broadcast monitor to the set-up but right now we're just paralysed
If you have not already, please feel free to contact AJA Technical Support via phone or email, Monday through Friday, between 9am and 5pm PST. They will be happy to review your configuration and provide assistance.
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US