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avid error with ama and kona hardware

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dan luke
avid error with ama and kona hardware
on Aug 22, 2012 at 9:07:57 pm

Using MC 6.0.3 on a mac running 10.7.4 with kona LHi hardware. I am using AMA to link to qt prores files. I frequently receive the following error message and have to leave the application and restart to get back on track. I'd estimate it happens about once every hour.

AMEResourceManager::ReconfigHW_Legend BoB_Play()
Error [2147483657] unable to: legendBoB

Anyone have similar problems or possible clues? I've posted this in the avid forum and emailed AJA support as well.


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gary adcock
Re: avid error with ama and kona hardware
on Aug 23, 2012 at 3:53:03 pm

I would make sure that the Firmware is current on the card.

uninstall then reinstall the software.
Check with the Conflict Catcher (Resolve is a known issue)
Then force the firmware upgrade on your card using the Kona Updater app.

gary adcock
Studio37

Post and Production Workflow Consultant
Production and Post Stereographer
Chicago, IL

http://blogs.creativecow.net/24640

follow me on Twitter
@garyadcock




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dan luke
Re: avid error with ama and kona hardware
on Aug 25, 2012 at 8:22:49 pm

Rudy at AJA support solved the problem. I was using the wrong version of the I/O plugin 10.1 instead of v10.3.2


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