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Kernel Panic since 10.2.X install with Kona3

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Greg Jones
Kernel Panic since 10.2.X install with Kona3
on Feb 1, 2012 at 6:22:06 pm

Didn't know if anyone else has experienced this but since installing 10.2.X, i've had constant Kernel Panics. Here is something in the log I found interesting:



Kernel Extensions in backtrace:
com.aja.iokit.kona3(10.2)[B99C0900-4C7F-4C59-9BC9-DF9FA161D2D1]@0x1fed000->0x20bafff
dependency: com.apple.iokit.IOSerialFamily(10.0.5)[1D39E1D9-2E05-45E1-AB0D-07CB38451900]@0xe99000
dependency: com.apple.iokit.IOStreamFamily(1.1.0)[104A00C6-5E50-4B1B-A780-1B98ED399ACF]@0xc6a000
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[82A51E17-453D-40F5-BF0E-DD89598C76DB]@0xb04000
dependency: com.apple.iokit.IOAudioFamily(1.8.3fc11)[99D76D3A-3A61-49FF-9F85-92B90E0A54B5]@0x14a7000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[26D3FB6E-BBEB-

Don't know if this points to the KONA3 as being at fault or what.

Greg Jones
D7,Inc.


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AJA Sales Department
Re: Kernel Panic since 10.2.X install with Kona3
on Feb 1, 2012 at 7:10:58 pm

Since version 10.2 X Beta is a beta driver, reporting any issues with the beta to AJA Technical Support is appreciated.

Please feel free to contact AJA Technical Support and supply them with the System Profile of your machine as well as other information about the operations being performed when this issue occurs.

--
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com


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Greg Jones
Re: Kernel Panic since 10.2.X install with Kona3
on Feb 1, 2012 at 9:07:01 pm

I emailed support and have not received a response


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gary adcock
Re: Kernel Panic since 10.2.X install with Kona3
on Feb 1, 2012 at 9:38:28 pm

Greg.

I think maybe you are not running the current firmware on the K3 card.

Have you run the firmware updater in the Aja Util folder?

gary adcock
Studio37

Post and Production Workflow Consultant
Production and Post Stereographer
Chicago, IL

http://blogs.creativecow.net/24640

follow me on Twitter
@garyadcock




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Greg Jones
Re: Kernel Panic since 10.2.X install with Kona3
on Feb 1, 2012 at 10:33:29 pm

I believe I have the latest firmware. It reads '2008/17/12'

When I went to go update it it said I already had the latest version.

Greg Jones
D7,Inc.
Orlando,FL.
http;//www.d7-inc.com

Greg Jones
Orlando,Fl.
http://www.d7-inc.com


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Jeremy Garchow
Re: Kernel Panic since 10.2.X install with Kona3
on Feb 2, 2012 at 5:24:54 pm

Do you have any other PCI cards in the machine?


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Ned Soltz
Re: Kernel Panic since 10.2.X install with Kona3
on Feb 4, 2012 at 6:59:40 pm

Since updating to 10.2 beta driver, I as well have experienced several kernel panics a day. Running a Kona 3G. The 10.2 update also installed the latest firmware to the card.

Ned Soltz



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AJA Sales Department
Re: Kernel Panic since 10.2.X install with Kona3
on Feb 14, 2012 at 7:47:49 pm

A new driver version, 10.2.1 X Beta, has been released that addresses an issue where some users could experience a kernel panic when using the previous 10.2 X Beta driver version.

You may find the appropriate driver for your product by visiting:
http://www.aja.com/support/index.php

If you have questions or need assistance, don't hesitate to contact AJA Technical Support via phone or email.

--
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com


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