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Kona Causing High Pitched Noise From Inside Mac Pro

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Jeff Coffman
Kona Causing High Pitched Noise From Inside Mac Pro
on Dec 10, 2011 at 6:34:20 pm

I installed the LHi into slot 3 of my new Mac Pro. When I turned the computer on, the card itself started making a high pitched sound. When I slightly jiggle the card the sound is effected, and it goes away when I remove the card.


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AJA Sales Department
Re: Kona Causing High Pitched Noise From Inside Mac Pro
on Dec 11, 2011 at 6:22:16 pm

Please consider contacting AJA Technical Support on Monday; it sounds like the fan attached to the card might have an issue. AJA Technical Support can help you get a replacement if that is indeed the issue. You can reach them Monday through Friday between 9am and 5pm PST.

--
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com


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david rorie
Re: Kona Causing High Pitched Noise From Inside Mac Pro
on Feb 28, 2013 at 10:17:33 pm

mine also does this. it is however 2 years old
can i just replace the fan?? or do i have to buy a whole new card???


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gary adcock
Re: Kona Causing High Pitched Noise From Inside Mac Pro
on Mar 1, 2013 at 6:30:54 pm

[david rorie] "it is however 2 years old"

Still under Aja warranty, just give support a call.

gary adcock
Studio37

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Chicago, IL

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