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LHe output HD via Component

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Winston A. Cely
LHe output HD via Component
on Aug 5, 2010 at 8:17:59 pm

So is it possible to view HD 1080i29.97 via Component on the LHe?

Specs:
• FCP 7.0.2
• Mac Pro 3 Ghz Dual-Core Xeon
• 8 GB memory
• Hard drive setup through eSata
• Sequence setting 1080i29.97 Apple ProRes 422 (LT)
• Easy Setup setting AJA KONA LH- 1080i 29.97 Apple ProRes 422 (LT)
• Component cables hooked up to the external monitor into Component in on the monitor
• Expansion Slot Utility set to the number 2 option (with cards in the right place)
• Graphics card is a ATI Radeon HD 4870
• OS X 10.6.4

I'm getting serious drift to the point that the audio sounds choppy, and the video on the external monitor seems to slow down almost instantly. The only settings that seem to stay in sync are SD settings.

I've tried uninstalling and reinstalling from the most recent update of the AJA software and no luck. Tried trashing all my preferences and no luck. What am I doing wrong?

Winston A. Cely
Editor/Owner | Della St. Media, LLC

Mac Pro 3GHz Dual-Core Intel Xeon
8 GB RAM | Final Cut Studio 3 | Aja Kona LHe

"If you can talk brilliantly enough about a subject, you can create the consoling illusion it has been mastered." - Stanley Kubrick


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Shane Ross
Re: LHe output HD via Component
on Aug 6, 2010 at 12:10:45 am

[Winston A. Cely] "So is it possible to view HD 1080i29.97 via Component on the LHe?"

Yes, it is. The Component output is either SD or HD...depending on the signal you send out.

Look in the AJA CONTROL PANEL...everything HD going out?

Shane



GETTING ORGANIZED WITH FINAL CUT PRO DVD...don't miss it.
Read my blog, Little Frog in High Def


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AJA Sales Department
Re: LHe output HD via Component
on Aug 6, 2010 at 12:28:31 am

Winston,
You may want to make sure that your card is placed in the correct slot within the Mac Pro. The symptoms you describe sound like the card is not running at the appropriate PCIe speed, and thus why SD, which is lower bandwidth, seems to perform fine when compared to HD material which requires higher bandwidth.

You can consult the following URL which provides a visual guide to configuring various versions of the Mac Pro with the AJA KONA cards:
http://www.aja.com/support/kona/kona-system-configuration.php

For example, the KONA LHe, which you have, is only recommended for use in Slot 2 of the more recent Mac Pros, so if it is not placed in this slot, it may be underperforming as you have described.

If you need further assistance with this or any other matter, please don't hesitate to contact AJA technical support by phone or email:
http://www.aja.com/support/contact-support.php

--
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com


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Winston A. Cely
Re: LHe output HD via Component
on Aug 6, 2010 at 3:38:54 pm

So my LHe was in slot 4 for some reason. (I don't remember why I had it in that slot). Anyway, I changed it to slot 2, but I'm still getting the same issue. I'll email you at AJA, and enclosed small screen captures of my settings.

Winston A. Cely
Editor/Owner | Della St. Media, LLC

Mac Pro 3GHz Dual-Core Intel Xeon
8 GB RAM | Final Cut Studio 3 | Aja Kona LHe

"If you can talk brilliantly enough about a subject, you can create the consoling illusion it has been mastered." - Stanley Kubrick


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Winston A. Cely
Re: LHe output HD via Component
on Aug 6, 2010 at 3:46:31 pm

Actually, here are the images:








Winston A. Cely
Editor/Owner | Della St. Media, LLC

Mac Pro 3GHz Dual-Core Intel Xeon
8 GB RAM | Final Cut Studio 3 | Aja Kona LHe

"If you can talk brilliantly enough about a subject, you can create the consoling illusion it has been mastered." - Stanley Kubrick


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AJA Sales Department
Re: LHe output HD via Component
on Aug 6, 2010 at 4:59:34 pm

Winston,
Your machine uses the Expansion Slot Utility application, so you would actually not want to place the KONA LHe in slot 2, but slot 3. Sorry for the point of confusion on which version Mac Pro you were using (the later Mac Pros use slot 2, earlier Mac Pros, slot 3.) As noted, earlier Mac Pros used the Expansion Slot Utility to configure the speed of the slots, therefore your machine appears to be a pre-2008 model. The KONA cards optimum placement is slot 3 on pre-2008 Mac Pros and the Expansion Slot Utility application should be set to the second choice from the list which results in, slot 1 = x16, slot 2 = x1, slot 3 = x4 and slot 4 = x4.

Again, please feel free to contact AJA technical support for assistance configuring the machine.

--
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com


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Winston A. Cely
Re: LHe output HD via Component
on Aug 6, 2010 at 5:04:50 pm

Thanks! I'll switch it and get back asap to let you know.

Winston A. Cely
Editor/Owner | Della St. Media, LLC

Mac Pro 3GHz Dual-Core Intel Xeon
8 GB RAM | Final Cut Studio 3 | Aja Kona LHe

"If you can talk brilliantly enough about a subject, you can create the consoling illusion it has been mastered." - Stanley Kubrick


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Winston A. Cely
Re: LHe output HD via Component
on Aug 6, 2010 at 7:53:35 pm

OK, so I changed the LHe to the 3rd slot, and I'm still getting bad playback. I also noticed, that there's no configuration to get maximum speed with the LHe in the third slot. I've attached a photo to show you what I mean.



Winston A. Cely
Editor/Owner | Della St. Media, LLC

Mac Pro 3GHz Dual-Core Intel Xeon
8 GB RAM | Final Cut Studio 3 | Aja Kona LHe

"If you can talk brilliantly enough about a subject, you can create the consoling illusion it has been mastered." - Stanley Kubrick


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AJA Sales Department
Re: LHe output HD via Component
on Aug 6, 2010 at 8:44:05 pm

Winston,
You should contact AJA tech support if you are still having issues. Note that the Expansion Slot Utility identifies the KONA cards as x8 lane cards, but they are in fact x4 lane PCIe cards and work at x4 lane speed.

Again, please contact AJA tech support for further assistance with your issue.

--
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com


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Winston A. Cely
Re: LHe output HD via Component
on Aug 6, 2010 at 8:46:44 pm

Ah, I see. I think that explains why I must have had the card in the 4th slot before hand. Thanks!

I did contact AJA via email per their website. I look forward to hearing from them. Thanks!

Winston A. Cely
Editor/Owner | Della St. Media, LLC

Mac Pro 3GHz Dual-Core Intel Xeon
8 GB RAM | Final Cut Studio 3 | Aja Kona LHe

"If you can talk brilliantly enough about a subject, you can create the consoling illusion it has been mastered." - Stanley Kubrick


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Bob Zelin
Re: LHe output HD via Component
on Aug 7, 2010 at 2:03:57 pm

Winston -
there is nothing wrong with using slot 4. You have a early MAC Pro, that allowed you to assign the number of lanes per slot. The bottom line is that you are getting "choppy playback" because you disk drives are probably connected to a x1 slot. NOTHING can be connected to a x1 slot (except a little PCIe firewire card).
This means no AJA product, and no disk drive host controller product.

In your system profiler configuration, I clearly see that SLOT 3 has your "other mass storage controller" - THIS IS YOUR PROBLEM.

If you want to do nothing (not move cards around), simply go into the Expansion Slot Utility again, change it to the last setting (two x4, and two x8), reboot, and everything will start working. The AJA Kona card works just dandy in a x4 slot, but NOTHING works in a x1 slot.

Bob Zelin



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Winston A. Cely
Re: LHe output HD via Component
on Aug 9, 2010 at 3:54:56 pm

Thanks everyone for your support!!! Based on the feedback I have here and directly from AJA, I'm thinking that it's the eSATA card I have is not fast enough for HD. I've got it on a x4 slot slot, but System Profiler is saying it's maxed out at x1. The eSata card is a Sonnet E2P (I believe, it's been a long time since I bought it). Typically, I only need two drives connected (rarely ever RAID'ed because each project is small enough to have it's own 1.5 TB drive) at once. However, my main client is moving towards shooting everything in HD. I've got to get this external monitor situation solved so any help would be terrific!

I'm not sure if you need this info, but I do not do much system capture or ingest. Nor do I do final layback to tape. I get drives with the material already captured and send back a drive with the mastering materials on it.

Winston A. Cely
Editor/Owner | Della St. Media, LLC

Mac Pro 3GHz Dual-Core Intel Xeon
8 GB RAM | Final Cut Studio 3 | Aja Kona LHe

"If you can talk brilliantly enough about a subject, you can create the consoling illusion it has been mastered." - Stanley Kubrick


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Winston A. Cely
Re: LHe output HD via Component
on Aug 13, 2010 at 4:41:47 pm

OK. So I've bought a new Sonnet E4P card to make sure I'm getting as much bandwidth as possible (note attached photo). I've now quadruple checked that my setting match between the AJA control panel and my sequence settings, and my footage settings. I'm still getting stuttered/progressively slower monitor playback.



Would this have anything to do with the footage being shot on a Canon D7?

Winston A. Cely
Editor/Owner | Della St. Media, LLC

Mac Pro 3GHz Dual-Core Intel Xeon
8 GB RAM | Final Cut Studio 3 | Aja Kona LHe

"If you can talk brilliantly enough about a subject, you can create the consoling illusion it has been mastered." - Stanley Kubrick


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Shane Ross
Re: LHe output HD via Component
on Aug 13, 2010 at 5:31:40 pm

[Winston A. Cely] "Would this have anything to do with the footage being shot on a Canon D7?"

Depends. Did you convert the footage from H.264 to PRoRes? If not, then yes, that will be an issue.

Shane



GETTING ORGANIZED WITH FINAL CUT PRO DVD...don't miss it.
Read my blog, Little Frog in High Def


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Winston A. Cely
Re: LHe output HD via Component
on Aug 13, 2010 at 5:34:53 pm

Hi Shane. OK, that's it then. I had spoken with someone who had used D7 before and not had issues with the H.264 files. And yeah, if I turn off the external monitor, I get flawless playback in my canvas, but I have to have the external monitor in order to feel safe with my edit. Thanks. From now on, conversion is going to be my first step before editing.

Winston A. Cely
Editor/Owner | Della St. Media, LLC

Mac Pro 3GHz Dual-Core Intel Xeon
8 GB RAM | Final Cut Studio 3 | Aja Kona LHe

"If you can talk brilliantly enough about a subject, you can create the consoling illusion it has been mastered." - Stanley Kubrick


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Winston A. Cely
Re: LHe output HD via Component
on Aug 20, 2010 at 5:31:56 pm

So I moved on to another project that was shot with XDCAM 1080i60, had my new Sonnet Tempo E4P eSATA card, and reset all my settings, and I was getting flawless playback! Well, I finish a rough cut, have to go back to an older SD project, use AJA Control Panel to switch to 525i29.97, finish that project up, and now I'm back to the HD project. I switched my settings back to the HD settings and it's giving me the same issues I had with the other HD project. Stuttery, slowly getting slower, choppy audio etc. I've tried uninstalling, restarting, re-installing, restarting, shutting off, unplugging everything, using a voodoo doll etc, and still no joy. I give up, I'm just too stupid to work this machine properly and will now go become a hermit.

Winston A. Cely
Editor/Owner | Della St. Media, LLC

Mac Pro 3GHz Dual-Core Intel Xeon
8 GB RAM | Final Cut Studio 3 | Aja Kona LHe

"If you can talk brilliantly enough about a subject, you can create the consoling illusion it has been mastered." - Stanley Kubrick


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Winston A. Cely
Re: LHe output HD via Component
on Aug 23, 2010 at 6:17:13 pm

I just wanted to do a quick followup, just incase someone else runs into this problem....

I finally called AJA on friday, and talked to one of their excellent support reps. He gave me LOTS of information on what I should try. Some of it I had tried, some it I hadn't. After spending all friday night trying to get it to work, I gave up. Nothing worked and I figured my aging (though still fresh to me anyway) Mac Pro and peripherals couldn't handle XDCAM EX footage. Not the end of the world since I don't do final mastering (typically).

After feeling totally defeated, I turned off my system (absolutely everything including the dang monitor) friday night and didn't turn anything on till this morning. Guess what, it's working like a dream again. The ONLY thing I did was turn the system on, and then open the project. I'm getting perfect playback and have no idea what happened. It's funny because I had tried turning everything off for a couple minutes here and there and it didn't work. But this time, it was magic.

So, I guess if you have any symptoms like mine, having a few days to turn the system off may help.

Winston A. Cely
Editor/Owner | Della St. Media, LLC

Mac Pro 3GHz Dual-Core Intel Xeon
8 GB RAM | Final Cut Studio 3 | Aja Kona LHe

"If you can talk brilliantly enough about a subject, you can create the consoling illusion it has been mastered." - Stanley Kubrick


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