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Distorted signal through Kona 3

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Naveen Mallikarjuna
Distorted signal through Kona 3
on Aug 4, 2010 at 10:04:53 pm

So right now, I don't seem to be getting any kind of proper signal coming out of my Kona 3 card (either with the BOB or multi-cable). External video just comes out as a pink solid color, sometimes with some dashed-line patterns through it.

Audio is just a buzzing sound.

Not only that, any attempt to send video to an external monitor causes FCP to freeze (pin-wheel of death).

I upgraded to Snow Leapard and the 8.0 drivers.

I am running:

OS X 10.6.4
FCP 7.0.2
Kona 3 v8.0

I uninstalled prior to updating to 8.0. I then tried another uninstall and reinstall. I updated the firmware as well.

Any clues as to what might be going on? Help!

Naveen


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Bob Zelin
Re: Distorted signal through Kona 3
on Aug 5, 2010 at 12:54:52 am

there is only one way to proceed.

Stop using FCP.

Do ALL of your test with AJA Control Panel. Click on control tab, click on test pattern - bring up color bars - do they look ok ?

What VTR are you using ? Move the control tab in AJA Control Panel to INPUT PASSTHROUGH, and play your SD-SDI or HD-SDI thru the Kona 3. How does it look on your TV monitor ?

Test everything with AJA control panel, and DO NOT use FCP until you are convinced that everything works with AJA Control Panel. You can even capture and playback a tape source with AJA VTR XChange (and not use FCP) to determine if the AJA card is working properly.

Bob Zelin



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Naveen Mallikarjuna
Re: Distorted signal through Kona 3
on Aug 6, 2010 at 12:16:22 am

OK, I did the following (with FCP quit), and a Panasonic AJ-SD93 DVCPro deck connected:

1. AJA Control Panel, Control Tab > Test Pattern.
Result: A green, noise pattern appears on the monitor.

2. Any other option except input passthrough (such as black).
Result: Same thing, green noise pattern OR a black & white noise pattern.

3. Input Passthrough
Result: Success! I can see the video coming out of the deck, into the AJA breakout box, then back out to the monitor.

4. Attempt to capture via AJA VTR Xchange.
Result: At first, everything seemed fine. It could see the deck, play video (though it did not appear in the preview window). I started to capture and it seemed to work, until the end of the clip. It then gave me the following error:

"Trouble Ending Record Operation. Error -2014"

From all of this, I would guess that the card's In and Outs work fine. The issue seems to be in the card's ability to create an image/video. Does this seem right?

Any suggestions as to how to remedy this?

Naveen


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AJA Sales Department
Re: Distorted signal through Kona 3
on Aug 6, 2010 at 5:06:29 pm

Naveen,
I would suggest that you contact AJA tech support for assistance with your configuration. They will be happy to help you sort out your issue:
http://www.aja.com/support/contact-support.php

--
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com


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