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Aja 7.5 Peculiarity - Control Panel Reverts to Defaults

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Harrison Holmes
Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 16, 2010 at 4:40:01 pm

After upgrading to 7.5 software, I immediately noticed that Aja Control Panel doesn't retain a number of my changes, namely the Default Video Output. I want to display black when control of Kona is released, but it keeps switching back to Test Pattern - Color Bars 75%; even when I change the test pattern to black, it reverts back to the color bars. I can save my settings as a preset, select the preset, but once another app grabs the card (Aja TV, FCP, After Effects, et cetera) and I then relinquish the card by closing app or opening Aja control panel, color bars pop up and control panel settings have reverted. It is the same for both NDD and desktop display versions. I was previously running v 7.0; I unistalled 7.5 and install 7.1 NDD; same behavior; I noticed, though, my presets were still intact. Deleted these, uninstalled, re-installed; same. Re-installed 7.5, same. I don't want to have to constantly change settings, select presets, or turn off my monitor when I walk away so as to avoid burnt in bars, but I want the functionality of the upgrade. (Also, as previously mentioned, other settings tend to change, although with no seeming regularity, usually Primary Video Format wants to revert to 525i, though when FCP re-acquires Kona, the setting flips back; I don't remember this behavior on v7.0) What's going on?

Mac Pro 3Ghz 8-core
16Gb Ram
OS 10.6.2
Aja Kona LHe


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Jeremy Garchow
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 16, 2010 at 8:35:27 pm

Trash the control panel prefs and try again.

Jeremy


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Harrison Holmes
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 16, 2010 at 9:32:18 pm

Good idea, but no dice; no change. In fact, all settings return to default whenever I restart the machine.
I suppose I'll contact Aja. Thanks.

Mac Pro 3Ghz 8-core
16Gb Ram
OS 10.6.2
Aja Kona LHe


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Harrison Holmes
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 16, 2010 at 10:02:01 pm

Furthermore, I reinstalled v 7.0 and it now behaves just as 7.1 & 7.5! Frustrating!

Mac Pro 3Ghz 8-core
16Gb Ram
OS 10.6.2
Aja Kona LHe


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Bob Zelin
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 17, 2010 at 12:07:16 am

If you are a "user" on your computer, and not the administrator, you will not be able to save your changes. You MUST have administrative prividges to do this. This means that if you are in a big company, and you log on as "Harrison", or "edit1" instead of the main admin user, you will have these problems. Tell your IT guy to give you full permissions, and you will be ok.

Bob Zelin




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David Chadd
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 17, 2010 at 12:12:59 am

This was a bug.

I called aja and they are going to release a update.


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Peter Corbett
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 19, 2010 at 10:56:06 pm

Ditto here. I installed as Administrator and my PAL system resets to NTSC every time the MP boots. It's not a total PITA, but a quick patch would be appreciated.

Peter Corbett
Powerhouse Productions
http://www.php.com.au


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David Chadd
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 17, 2010 at 12:09:56 am

No this is a bug. I just spoke to aja and they are going to release a update.


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Harrison Holmes
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 17, 2010 at 1:03:45 am

David - That's such a relief! Thanks for the update.

Harrison

Mac Pro 3Ghz 8-core
16Gb Ram
OS 10.6.2
Aja Kona LHe


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David Chadd
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 18, 2010 at 12:22:56 am

I just spoke to aja again. They were able to recreate the problem on their end and they are going to talk to engineering about fixing it. I will post when they let me know more about a fix.

----

Never trust a shooter that says, "I can fix it in post."


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Dave Jenkins
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 18, 2010 at 3:28:07 am

I am having the same problem.

Dajen Productions, Santa Barbara, CA
MacPro Two 2.8GHz Quad Core - AJA Kona LHe
FCS 3 OS X 10.6 QT 10


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Fred Connors Jr.
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 17, 2010 at 12:39:03 am

Harrison

Did you install the drivers while logged in as an Administrator or a regular user?

This can be an issue.

Fred

The Troupe - Modern Media Design & Production


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Harrison Holmes
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 17, 2010 at 1:19:28 am

Fred & Bob - Thanks for your responses and suggestions; I was, however, logged in as Admin during installation and operation. Thanks!

Mac Pro 3Ghz 8-core
16Gb Ram
OS 10.6.2
Aja Kona LHe


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gary adcock
Re: Aja 7.5 Peculiarity - Control Panel Reverts to Defaults
on Feb 17, 2010 at 2:29:09 pm

[Harrison Holmes] "Furthermore, I reinstalled v 7.0 and it now behaves just as 7.1 & 7.5! Frustrating! "

unless you re-flashed the firmware (if possible) - that would be expected.



gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows for the Digitally Inclined
Chicago, IL

http://blogs.creativecow.net/24640


http://library.creativecow.net/articles/adcock_gary/AJAIOHD.php




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