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KONA LHe Crashes FCP Log & Capture

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Jeffrey Lonigro
KONA LHe Crashes FCP Log & Capture
on Jan 22, 2010 at 5:57:15 pm

I am on a MacPro 8core, 10.6.2, Aja 7.1 drivers, and FCP 6.0.6.
When I try to log & capture I get a spinning beach ball usually indefinitely or sometimes followed by a crash and once with a kernel panic. FCP seems to get hung up even if you open audio video settings and start changing capture presets. We have uninstalled and re-installed the AJA drivers. That helped for a day and a half and then the problem came back.


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Jeremy Garchow
Re: KONA LHe Crashes FCP Log & Capture
on Jan 22, 2010 at 6:49:38 pm

How are your PCIe slots arranged?


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Jeffrey Lonigro
Re: KONA LHe Crashes FCP Log & Capture
on Jan 22, 2010 at 7:27:36 pm

As per AJA they told us to put the LHe into slot 2.


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Jeremy Garchow
Re: KONA LHe Crashes FCP Log & Capture
on Jan 22, 2010 at 7:30:17 pm

Do you have any other PCIe cards in there besides the graphics card?


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Jeffrey Lonigro
Re: KONA LHe Crashes FCP Log & Capture
on Jan 22, 2010 at 7:53:44 pm

no


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Jeremy Garchow
Re: KONA LHe Crashes FCP Log & Capture
on Jan 22, 2010 at 8:44:01 pm

Have you trashed QT prefs? Do you have QT7 installed?


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Jeffrey Lonigro
Re: KONA LHe Crashes FCP Log & Capture
on Jan 22, 2010 at 9:30:21 pm

I do have Quicktime 7 installed


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Jeremy Garchow
Re: KONA LHe Crashes FCP Log & Capture
on Jan 22, 2010 at 9:34:03 pm

have you trashed those QT preferences?


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Jeffrey Lonigro
Re: KONA LHe Crashes FCP Log & Capture
on Jan 22, 2010 at 10:09:09 pm

No I haven't yet. Are you talking Quicktime 7 prefs only not X?


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Jeremy Garchow
Re: KONA LHe Crashes FCP Log & Capture
on Jan 22, 2010 at 10:10:48 pm

Both if you have them.


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Eric Sternberger
Re: KONA LHe Crashes FCP Log & Capture
on Jan 26, 2010 at 9:53:22 am

I wouldn´t try running 6.06 on Snow in the first place, but you probably got a new machine with Snow installed on it, right?


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Jeffrey Lonigro
Re: KONA LHe Crashes FCP Log & Capture
on Jan 26, 2010 at 1:01:06 pm

Yes the machine came with SL. We contacted Apple about running Leopard and they said they don't recommend it but sent a Leopard install disc to try. That turned into blue screen of death boot problems so we wiped the drive and installed SL. Everything has been fine accept for this issue.


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Eric Sternberger
Re: KONA LHe Crashes FCP Log & Capture
on Jan 23, 2010 at 11:08:11 am

I got this with the LHe and the 7.1 driver on a G5-Machine. Sometimes freezed the machine even when booting up, but mostly when starting log/capture. (this is on a absolutly clean install)
I deinstalled the driver and went back to 6.5 - no problems anymore...



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Jeffrey Lonigro
Re: KONA LHe Crashes FCP Log & Capture
on Jan 24, 2010 at 3:18:58 pm

I am running Snow Leopard so I don't think I can dial back to 6.5 drivers. We tried running this machine with Leopard and that was a disaster. These machines like SL. I trashed the quicktime prefs but won't get to try it out until Monday.


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Jeffrey Lonigro
Re: KONA LHe Crashes FCP Log & Capture
on Jan 25, 2010 at 9:07:48 pm

I trashed the quicktime prefs and this did not fix the problem. AJA sent a new card to try out. We will put that in tomorrow. Seems like a driver issue to me, since the card worked great in the previous system on Leopard.


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Jeffrey Lonigro
Re: KONA LHe Crashes FCP Log & Capture
on Jan 31, 2010 at 4:23:15 am

Any other thoughts on this problem?


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