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Mac pro won't boot with kona 3 installed

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Ian Howe
Mac pro won't boot with kona 3 installed
on May 18, 2008 at 5:58:49 pm

Hi I have just received a new Mac pro 3.2Ghz dual quad core. It came from a broadcast sales company and was already installed with a Kona 3 and FCS 2. when I turned the machine on for the first time it would not boot up, so I called Apple and after removing the Kona 3 card the machine worked fine. Has anybody seen this problem before or do I have a duff card. The card was located in the correct slot and I have tried reinstalling drivers but as soon as you put the Kona back in the mac won't boot.


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Jeremy Garchow
Re: Mac pro won't boot with kona 3 installed
on May 18, 2008 at 9:48:01 pm

What's your ram situation?


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Ian Howe
Re: Mac pro won't boot with kona 3 installed
on May 19, 2008 at 8:33:21 am

I have 16gb installed



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gary adcock
Re: Mac pro won't boot with kona 3 installed
on May 19, 2008 at 12:39:56 pm

OK

what is the machine config ( OS and QT versions)

did you download the newest K3 driver? My guess is the installer or you used the installer disk rather than DL the newest drivers from AJA.com/support.

gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows
Inside look at the IoHD




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Ian Howe
Re: Mac pro won't boot with kona 3 installed
on May 19, 2008 at 1:18:02 pm

osx 10.5.2 and QT 7.4.5 I downloaded the latest drivers. I have now spoken to the supplier who insist it was working when it left them.



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gary adcock
Re: Mac pro won't boot with kona 3 installed
on May 19, 2008 at 2:03:27 pm

[Ian Howe] "osx 10.5.2 and QT 7.4.5 I downloaded the latest drivers"

Do yourself a favor and run the AJA Conflict catcher in the AJA utilities folder.
see if there is a config issue.

What about FCP 3rd party plugins or other apps?

gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows
Inside look at the IoHD




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Jeff Bernstein
Re: Mac pro won't boot with kona 3 installed
on May 21, 2008 at 4:07:58 am

Which slot, besides the "correct one" is the card in?


Jeff Bernstein

Digital Desktop Consulting
Apple Pro Video VAR
XSAN Certified
MetaSAN Master Reseller

323-653-7611


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jeanluc LEON
Re: Mac pro won't boot with kona 3 installed
on May 28, 2008 at 4:37:27 pm

So, does it work now ?
What was the cause ?



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Ian Howe
Re: Mac pro won't boot with kona 3 installed
on May 28, 2008 at 5:46:39 pm

Sent the card back to the supplier but they could not find a fault so have had to send the mac back also. I'm now waiting for the verdict.



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jeanluc LEON
Re: Mac pro won't boot with kona 3 installed
on May 28, 2008 at 8:02:49 pm

I hope we all know soon the answer !
Good luck!
Please don't forget to inform us !



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Matt Rittgers
Re: Mac pro won't boot with kona 3 installed
on Jun 2, 2010 at 6:57:21 pm

having the same problem with a 2x2.8 quad Xeon. Removed kona card, and computer boot up, but still having restart problems. Just got a message saying "Updating Boot Caches" from OSX. Let's see if this makes it happy.

oh, we're running OS Leopard 5.8


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