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Kona LHe Detected as x1 Card

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Boyce Johnson
Kona LHe Detected as x1 Card
on Nov 2, 2007 at 9:06:53 pm

My Mac Pro detects the Kona LHe as a x1 card no matter which slot it's in or how the slots are configured. I'm using the second PCIe profile with the Kona in slot three and a Highpoint RocketRaid card in slot 4. Oddly, the RAID card (x8) also shows up as a x1 card. They both have the green dot and the status says "Running at maximum speed". The Kona is performing as I'd expect it to in a x1 slot with slow motion or frozen video. I tried zapping the PRAM but that didn't help.


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JeremyG
Re: Kona LHe Detected as x1 Card
on Nov 2, 2007 at 9:10:22 pm

Did you restart after selecting the second profile in the expansion slot utility?


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Boyce Johnson
Re: Kona LHe Detected as x1 Card
on Nov 2, 2007 at 9:12:49 pm

Yes. I later restarted again and reset PRAM.


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JeremyG
Re: Kona LHe Detected as x1 Card
on Nov 2, 2007 at 11:25:26 pm

DId you install the Kona drivers/RocketRaid drivers?


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Bob Zelin
Re: Kona LHe Detected as x1 Card
on Nov 4, 2007 at 11:10:30 pm

this is what I suggest. Pull out the Highpoint, or the Kona (I don't care which one). Restart your MAC. The Expansion Slot Utility will launch. You now will have a choice to choose what configuration you want. Select one that lets you have the slot at x4. Restart your computer (again, only one card is in the computer), and re-open the Expansion Slot utility (it won't come up by itself this time). Is it now at x4 or x1 ? If it's x4, shut down and stick in the next card (slot 3 or slot 4). Bootup - the expansion slot utiliyt will open up again - make sure that you select a setting that has x4 for slot 3 and slot 4 (slot 2 will default to x1). Restart - you should be ok now.

Bob Zelin


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Boyce Johnson
Re: Kona LHe Detected as x1 Card
on Dec 6, 2007 at 9:53:52 pm

I've been busy with productions and other more pressing engineering matters so I haven't worked on this in a while. I've tried just about every imaginable configuration and it either sees the card as x1 or x8. Here's my last attempt:

First I shut down and removed both the Kona and the RAID controller. I then started the machine, uninstalled Kona drivers, and reset the PRAM. I checked the Expansion Slot Utility and it correctly showed only the Radeon X1900XT in slot 1. It showed the second profile selected. I shut down the nachine and installed the Kona in slot 3. I started the machine. Expansion Slot Utility did not launch. I launched it and it showed the Kona as a x1 card running at maximum speed in slot 3. The second profile was still selected. I shut down the machine and removed the Kona card. I started the machine, selected the 1st profile in the Expansion Slot Utility, and restarted. I shut down the machine and installed the Kona in slot 3. I started the machine and Expansion Slot Utility launched. It showed the kona as a x8 card running at x1 in slot 3 (first profile). I selected the second profile and restarted. I launched the Expansion Slot Utility and it, once again, showed up as a x1 card running at maximum speed.


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JeremyG
Re: Kona LHe Detected as x1 Card
on Dec 6, 2007 at 10:01:30 pm

Vicious circle. Lovely.

Did you uninstall the Rocket Raid Drivers?

Reinstall the Kona drivers. The system doesn't know what to do unless you install the drivers.

Jeremy


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Boyce Johnson
Re: Kona LHe Detected as x1 Card
on Dec 6, 2007 at 10:13:43 pm

I didn't uninstall the Rocket RAID drivers. I suppose that's the next step.

I've tried it with the Kona drivers installed and uninstalled. What I was trying to do in this particular sequence was replicate a new installation as the Kona manual says to install the hardware first and then install the drivers.


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Boyce Johnson
Re: Kona LHe Detected as x1 Card
on Dec 7, 2007 at 2:00:29 am

I removed the RocketRAID driver and it didn't make a difference. The Kona initially shows up as a x8 card if it's in a x1 slot, but it always ends up appearing as a x1 card when the profile is changed so it's in a x4 slot.

I've done most of the troubleshooting with the RocketRaid card removed, but for the record, it also either shows up as a x4 card when it's in a x8 slot, or a x1 card when it's in a x4 slot. (It's a x8 card.)

It doesn't look like it's the Kona. Perhaps I'll reinstall the OS and start from scratch.


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JeremyG
Re: Kona LHe Detected as x1 Card
on Dec 7, 2007 at 3:37:31 am

[Boyce Johnson] "It doesn't look like it's the Kona. Perhaps I'll reinstall the OS and start from scratch. "

Yeah, that'd be the first thing. If that doesn't work, I'd call Applecare. Perhaps you have some bad hardware inside the ole MacPro.

Jeremy


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