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Running into Kona 3 problems that require hard reset

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mr.escandon
Running into Kona 3 problems that require hard reset
on Oct 26, 2007 at 7:07:12 pm

We've just upgraded to 8-core Mac Pros with Kona 3 cards and I'm running into a problem every so often where the Kona 3 will not output video properly and the only way to fix the problem is to shut down (not reset) and manually turn the computer back on. When the Kona 3 is exhibiting this problem the output on the screen is generally garbled.. but never the same way or the same color. Also, trying to use Final Cut almost always results in a crash...

As of now this is just a hassle - but I'm hoping it is not a sign of a bigger problem to come or some hardware or software incorrectly configured.

The question that I have is does any one know of a way to potentially "Reset" the Kona settings or have it re-load into the system without having to do a hard reset? I can't seem to figure that out if there is such a way...

Thanks.



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gary adcock
Re: Running into Kona 3 problems that require hard reset
on Oct 26, 2007 at 9:03:44 pm


Ok

what OS, FCP and Kona Drivers

it is not possible to read your mind on the config?


gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows


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mr.escandon
Re: Running into Kona 3 problems that require hard reset
on Oct 26, 2007 at 10:34:11 pm

My Kona drivers are 3.4, my OS is 10.4.10, and I'm running Final Cut 5.1.4.


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gary adcock
Re: Running into Kona 3 problems that require hard reset
on Oct 26, 2007 at 10:57:55 pm


My Kona drivers are 3.4, my OS is 10.4.10, and I'm running Final Cut 5.1.4.

the 3.4 drivers are not recommended for 10.4.10 and QT 7.2 but the upgrade wants an intel processor.


gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows


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mr.escandon
Re: Running into Kona 3 problems that require hard reset
on Oct 26, 2007 at 11:11:53 pm

The AJA site says:

AJA Driver Compatibility as of KONA Version 4.0 is as follows:
FCP 6.0.x (Final Cut Studio 2)- Kona Driver version 4.0
FCP 5.1.x - Kona Driver versions 3.1 through 3.4
FCP 5.0.x - Kona Driver version 3 (first Universal Binary version)

So I can't really upgrade to 4.0 since I'm still running 5.1.4 based on this... oh and I am using QT 7.2 also.


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JeremyG
Re: Running into Kona 3 problems that require hard reset
on Oct 26, 2007 at 10:06:12 pm

Have you run the PCIe Config Utility?


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mr.escandon
Re: Running into Kona 3 problems that require hard reset
on Oct 26, 2007 at 10:34:35 pm

No, can you please tell me what/where this utility is?


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JeremyG
Re: Running into Kona 3 problems that require hard reset
on Oct 26, 2007 at 10:49:27 pm

HardDrive > System > Library > CoreServices > Expansion Slot Utility.app.

Select option#2 and restart.

Jeremy




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mr.escandon
Re: Running into Kona 3 problems that require hard reset
on Oct 26, 2007 at 11:10:22 pm

Oh yes I did just try this after reading it on the AJA site. I'll see if I still notice the problem since this change.


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