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kona 3 card seems loose inside mac pro

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engineben
kona 3 card seems loose inside mac pro
on Jul 30, 2007 at 8:15:04 pm

I just purchased a Kona 3 card for my mac pro. The card once put in the pci-e slot is still loose. I've put all the pressure on it without getting too violent and it just rocks back and forth.

Has this happened to anyone before and is there a solution.
The computer isn't recognizing the hardware, so there is obviously a connection problem.
Thanks for any help you can give.

Ben


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JeremyG
Re: kona 3 card seems loose inside mac pro
on Jul 30, 2007 at 8:33:00 pm

Do you have one with a brace on it? (It makes it look kind of like a hack saw)

Jeremy


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engineben
Re: kona 3 card seems loose inside mac pro
on Jul 30, 2007 at 9:15:27 pm

Yes I do. It fits in the slots and grooves fine, but still is loose and rock on a pivet or something.

Also about my Kona. How is anyone getting analog component or S-video in with this card. It seems I need an $850 AJA adapter to go from analog component DVCPRO to SDI to the Kona card. They tout this card as being the end all input and output machine. Am I missing something?

I will be doing a lot of projects that will need a mix of scaled-up analog component DVCPRO footage and P2 DVCPRO HD files. I thought I got the right card for the job. Can anyone offer any suggestions?

Thanks,
Ben


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JeremyG
Re: kona 3 card seems loose inside mac pro
on Jul 30, 2007 at 9:22:51 pm

The Kona LHe has analog input and output, but no up convert capability. The Kona 3 has digital input only so if you need analog input, you will need to convert it to digital.


Jeremy



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Bob Zelin
Re: kona 3 card seems loose inside mac pro
on Jul 30, 2007 at 11:05:30 pm

Hi Ben -
1) if the card is fully seated in the slot (slot 3 or slot 4 of your MAC Pro), when you boot up your MAC, you will see the Apple Expansion Slot Utility, indicating how many "lanes" are being used by the card inserted into this slot. This happens with any new card, not just the Kona. Do you see this utility when you boot up ? Even with the bar reinstalled on the MAC Pro, the holddown bar does not secure the card, the way that a screw would have done. Welcome to progress from Apple.

To "see your card", you must load the AJA driver software into your MAC, either from the CD that you got with the card, or you can download this from the http://www.aja.com website. Have you done this yet, Ben ? After you download this driver, and reboot, simply open up the AJA Kona Control Panel utility, and you will be able to tell in two seconds if your Apple MAC Pro sees this Kona card - DO NOT WASTE TIME RUNNING FCP FOR NOW.

2) as for "they tout this card as being the end all in and out machine" - exactly who is this person ? Your dealer? Your mother in law? Had you simply gone to the AJA website (http://www.aja.com), you would see exactly what each of the AJA cards do, and do not do. Had you chose another manufacturer, like Blackmagic, you would have to do the same thing - look at the website, and see what the cards do, and do not do.

The "end all and be all" product is the AJA I/O HD, which is being released tomorrow. Other AJA products (and blackmagic products) do some things, but not all things. Your AJA Kona 3 DOES NOT HAVE ANY ANALOG INPUTS. "They" should have told you to either buy an AJA I/O as an analog front end, or buy an AJA kona LHe, that has analog inputs (but cant upconvert), or wait for the new AJA I/O HD. If you think that you should have gone with Blackmagic, their "end all" product is not yet released either - the Multibridge Extreme.

Never rely on a dealer to tell you what you need - you must research yourself, and the web is FREE for you to do this research (and you can always ask right here).

Bob Zelin


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David Roth Weiss
Re: kona 3 card seems loose inside mac pro
on Jul 31, 2007 at 6:17:56 am

[Bob Zelin] "The "end all and be all" product is the AJA I/O HD, which is being released tomorrow."

Bob,

Exactly how does that figure to be the end all and be all? The I/O HD is connected via firewire and has no support for uncompressed HD.

David Roth Weiss
Director/Editor
David Weiss Productions, Inc.
Los Angeles

POST-PRODUCTION WITHOUT THE USUAL INSANITY

A forum host of Creative COW's Business & Marketing, and Indie Film & Documentary forums.





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walter biscardi
Re: kona 3 card seems loose inside mac pro
on Jul 30, 2007 at 11:12:05 pm

[engineben] "
Also about my Kona. How is anyone getting analog component or S-video in with this card. It seems I need an $850 AJA adapter to go from analog component DVCPRO to SDI to the Kona card. They tout this card as being the end all input and output machine. Am I missing something?"


You get an AJA Kona LH or you get the AJA HD10AVA converter which we use.

Where does AJA tout this as the "end all input / output machine?" The website clearly states what inputs and outputs are supported. There are even very clear photos of the K-Box showing all the inputs and outputs.

Kona 2 and Kona 3 - Digital Inputs only with analog Component output. K-Box adds Analog RCA audio outputs.

Kona LH / LHe - Digital and Analog I/O

AJA Io LA - Analog I/O

AJA Io LD - Digital I/O

AJA Io - Analog and Digital I/O

AJA IoHD - Analog and Digital I/O with compressed HD support.

It's all there in pretty plain english on the AJA site. If you had done a search on Kona 3 on this very forum you would find probably hundreds of threads with people asking "Should I buy the Kona 3 or the LH?" and you would have seen the differences right on this forum.

The Kona 3 IS the ultimate capture card for FCP since it's basically everything in / everything out. For analog you have to convert your inputs. We own two of the HDAVA10's in our shop.


Walter Biscardi, Jr.
http://www.biscardicreative.com
HD Editorial & Animation for Broadcast and independent productions.

All Things Apple Podcast! http://cowcast.creativecow.net/all_things_apple/index.html

Read my blog! http://blogs.creativecow.net/WalterBiscardi


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walter biscardi
Re: kona 3 card seems loose inside mac pro
on Jul 30, 2007 at 11:08:05 pm

[engineben] "
I just purchased a Kona 3 card for my mac pro. The card once put in the pci-e slot is still loose. I've put all the pressure on it without getting too violent and it just rocks back and forth."


Yeah, it sits a little loose because you don't actually screw the card into the slot, you just have that card holder which actually leaves all the cards a bit loose in there.


Walter Biscardi, Jr.
http://www.biscardicreative.com
HD Editorial & Animation for Broadcast and independent productions.

All Things Apple Podcast! http://cowcast.creativecow.net/all_things_apple/index.html

Read my blog! http://blogs.creativecow.net/WalterBiscardi


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JeremyG
Re: kona 3 card seems loose inside mac pro
on Jul 30, 2007 at 11:17:27 pm

I'd imagine there has to be thumbscrews available from some computer hardware shop if the bar isn't working out for you, Ben.

And Bob is spot on, install the software that drives the hardware.


Jeremy


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Shane Ross
Re: kona 3 card seems loose inside mac pro
on Jul 31, 2007 at 12:37:20 am

I installed my LH with a screw...held it firm. You mean that the Kona 3 doesn't allow you to screw it into place?



Shane

Littlefrog Post
http://www.lfhd.net


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JeremyG
Re: kona 3 card seems loose inside mac pro
on Jul 31, 2007 at 12:47:53 am

The MacPro's have a bar that goes across all PCI slots and two thumbscrews that hold in all PCI cards.

Jeremy


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Shane Ross
Re: kona 3 card seems loose inside mac pro
on Jul 31, 2007 at 1:00:37 am

OH...so it is the MacPRO that is different. gotcha.

So it wiggles eh? That would cause me pause too.



Shane

Littlefrog Post
http://www.lfhd.net


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JeremyG
Re: kona 3 card seems loose inside mac pro
on Jul 31, 2007 at 2:13:25 am

I actually welcome the change as it's easier to get in and out than before. There was nothing more frustrating than trying to fish out a tiny little screw out of the bottom of the G5.

If you travel a lot, it might come loose a bit more easily, but it's a lot easier to put back together.


I think the RoHS compliance has made for a board that's less stiff, but it's a healthier compromise and might help to save future generations of editors and their families.

:-)

Jeremy


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walter biscardi
Re: kona 3 card seems loose inside mac pro
on Jul 31, 2007 at 9:21:40 am

[Shane Ross] "
OH...so it is the MacPRO that is different. gotcha.

So it wiggles eh? That would cause me pause too."


Yeah, that's what he was asking about in this thread. The bar that is used in the Mac Pro does not hold all the boards as tight as a single screw per board. But it's not been an issue for us at all.

Walter Biscardi, Jr.
http://www.biscardicreative.com
HD Editorial & Animation for Broadcast and independent productions.

All Things Apple Podcast! http://cowcast.creativecow.net/all_things_apple/index.html

Read my blog! http://blogs.creativecow.net/WalterBiscardi


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engineben
Re: kona 3 card seems loose inside mac pro
on Jul 31, 2007 at 11:59:39 am

Okay, here's what I've found out. First of all, don't take advice from my mother-in-law, OUCH!...
The software that came with the card was version 2, so I downloaded the latest version and it is recognizing the card now and the software looks noticably different.
It looks like I will need an adapter to get all of what I need, which will be fine because I still need the real time up-rezing to HD.

The card literally was like a teeter-totter before you put that brace on, that is why I was worried. I understand cards aren't secure until you lock them in, but this one was rocking.

Kona recommended putting the card in slot 3 for maximum performance in case anyone wants to know.

My next step is to get it working with FCP 5.1.4, so I may be asking some more questions.

Thanks for everyone's help and constructive criticism. Honestly I'm very new at this and I swore SDI at first meant Standard Definition Interface. "Kona 3, everything SD/HD"

Ben


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walter biscardi
Re: kona 3 card seems loose inside mac pro
on Jul 31, 2007 at 12:12:45 pm

[engineben] "
Thanks for everyone's help and constructive criticism. Honestly I'm very new at this and I swore SDI at first meant Standard Definition Interface. "Kona 3, everything SD/HD""


If you're really new at this then you shouldn't go around criticizing a product you don't even understand.

Also about my Kona. How is anyone getting analog component or S-video in with this card. It seems I need an $850 AJA adapter to go from analog component DVCPRO to SDI to the Kona card. They tout this card as being the end all input and output machine. Am I missing something?

We're here to help, but jumping all over a product with no understanding of how it works is really not the way to get off on the right foot with everyone. This is a professional tool and with that comes the expectation that the end user will have a certain amount of knowledge. The leaders of this forum and many others who participate are happy and eager to help new folks along with any AJA product. If you don't understand something, ask. If you're not happy with the product after you fully understand it, then by all means criticize away.

Walter Biscardi, Jr.
http://www.biscardicreative.com
HD Editorial & Animation for Broadcast and independent productions.

All Things Apple Podcast! http://cowcast.creativecow.net/all_things_apple/index.html

Read my blog! http://blogs.creativecow.net/WalterBiscardi


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engineben
Re: kona 3 card seems loose inside mac pro
on Jul 31, 2007 at 12:50:06 pm

I didn't jump all over the card as if I hate it. It is hard to express feeling through typing so I'm sorry if you thought I was mad or angry or upset. Those comments were secondary to my real problem of the loose card. I'm going to get exactly what I want out of this card with my converter. Believe it or not I did research this stuff (just not enough) and I did install the software and I do speak and read "plain" english and I don't have a mother in law, so who's jumping all over whom.

Sorry for upsetting everyone,

Ben


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weevie833
Re: kona 3 card seems loose inside mac pro
on Jul 31, 2007 at 1:50:37 pm

Sometimes I feel like Lincoln in this forum.

It seems that artists and their tools are intimately connected in a way that bears emotions seen mostly among owners and their pets. So it is to be expected that criticisms, however unintended, will be taken personally.

My wife is LIVID over the fact that Syracuse, NY has two art supply stores and NO GAMBLIN OIL PAINT!!! She's a true believer.

Just pretend that that when you speak of AJA, you are speaking about the collective captain-of-the-cheerleaders girlfriend of all us geeks have who labor in dark caves, speak in acronyms and use terms like "organic" and "baked in".

I should also say something useful like read the manual or something.

Read the manual, or call Tekserve in NYC.

steve covello


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walter biscardi
Re: kona 3 card seems loose inside mac pro
on Jul 31, 2007 at 1:55:25 pm

[weevie833] "My wife is LIVID over the fact that Syracuse, NY has two art supply stores and NO GAMBLIN OIL PAINT!!! She's a true believer."

Wow, there's two art supply stores there? 3 years of college there and never saw either of them! I found Aunt Josephine's (or whatever it was called) Italian Restaurant though. yum!

Walter Biscardi, Jr.
http://www.biscardicreative.com
HD Editorial & Animation for Broadcast and independent productions.

All Things Apple Podcast! http://cowcast.creativecow.net/all_things_apple/index.html

Read my blog! http://blogs.creativecow.net/WalterBiscardi


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JeremyG
Re: kona 3 card seems loose inside mac pro
on Jul 31, 2007 at 2:53:28 pm

[weevie833] "t seems that artists and their tools are intimately connected in a way that bears emotions seen mostly among owners and their pets. So it is to be expected that criticisms, however unintended, will be taken personally."

Doesn't the old adage say..."AJA...as passionate as you are"....?





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