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AJA Tech Support is the best

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David Roth Weiss
AJA Tech Support is the best
on May 30, 2007 at 6:18:50 pm

I just wanted to share another good AJA experience here...

Something went south on my Kona LH breakout box yesterday, but it was too late in the day for the folks a AJA to FEDEX the replacement. Steve from AJA tech support actually apologized to me for that. So, now it's gonna be here first thing tomorrow. You just can't beat that...

Thanks AJA for the great service and support.

David

David Roth Weiss
Director/Editor/Post-production Supervisor
David Weiss Productions, Inc.
Los Angeles


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walter biscardi
Re: AJA Tech Support is the best
on May 30, 2007 at 5:36:27 pm

Just another post to show that you really do get what you pay for. Glad to hear they took care of you David.

Walter Biscardi, Jr.
http://www.biscardicreative.com
HD Editorial & Animation for Broadcast and independent productions.

All Things Apple Podcast! http://cowcast.creativecow.net/all_things_apple/index.html

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tony salgado
Re: AJA Tech Support is the best
on May 30, 2007 at 7:03:48 pm




If only other major companies (names withheld to protect the guilty) could learn from AJA customer service and support then our production and post world would be a much better place.


Keep up the great work Rudy,Steve,Clark and the many other behind the scenes.


Tony Salgado


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