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how to get Sony support to actually answer?

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Alistair Barclay
how to get Sony support to actually answer?
on Nov 30, 2018 at 10:31:49 am

Does anyone here know how you actually get Sony Catalyst support to respond? I have sent log files and other things requested along with my email address and description of the problem.
i'm on Windows 7 64bit and browse opens then pulls up a report box saying there is fault, and sks for the report to be sent. I get a response with a case number but then nothing more after several days still nothing more.
how do I get them to respond??????


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