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Mike Healey
USB Thumb Drive Issues on Smart TVs (Off Topic?)
on Jun 9, 2018 at 9:37:48 pm

Not sure this is the right place to post this issue but I don't know where else to post it....

I'm having issues with USB thumb drives not working on various smart TVs. The 4GB drives are formatted as FAT32 and have a 3.5GB MP4/ACC video of a dance recital on them. Every TV I plug one into says it's not a playable format or no file found, etc. However, when I load several random shorter and smaller size MP4 videos they play fine on most TVs.

So, my question is... is there a file size issue with smart TVs that could be causing this problem? The shorter MP4 videos are encoded the same way as the 2hr dance recital video and those play file and all show up on the TV in the menus. Do I need to break up this large file into smaller files for it to play nice on the TVs?

Most Smart TVs like FAT32, MP4 (H.264) and ACC audio. I've done a good bit a researching and have not found file size to be an issue playing on TVs. Only people discussing the 4GB FAT32 file size limit.

Anyone have any thoughts or suggestions?

Thanks!

Mike Healey Productions, Inc.
create | shoot | edit | deliver
http://www.MikeHealeyProductions.com
http://www.MikeHealeyPhotoVideo.com


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Bob Zelin
Re: USB Thumb Drive Issues on Smart TVs (Off Topic?)
on Jun 29, 2018 at 11:20:11 pm

Its June 29th Mike -
I guess no one really cares about your Smart TV

Bob Zelin

Bob Zelin
Rescue 1, Inc.
bobzelin@icloud.com


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Mike Healey
Re: USB Thumb Drive Issues on Smart TVs (Off Topic?)
on Jun 30, 2018 at 7:38:31 pm

Looks that way! Still haven't gotten any feedback from any other forums either. Obviously I'm doing it wrong. LOL!

Cheers!

Mike Healey Productions, Inc.
create | shoot | edit | deliver
http://www.MikeHealeyProductions.com
http://www.MikeHealeyPhotoVideo.com


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greg janza
Re: USB Thumb Drive Issues on Smart TVs (Off Topic?)
on Jul 16, 2018 at 3:07:12 pm

You just need to get creative. Upload the dance recital to Vimeo or Youtube and then use the smart function of your tv to dial Vimeo or youtube in. And then never try to use a thumb drive ever again with your tv.

Windows 10 Pro | i7-5820k CPU | 64 gigs RAM | NvidiaGeForceGTX970 | Blackmagic Decklink 4k Mini Monitor |
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Mike Healey
Re: USB Thumb Drive Issues on Smart TVs (Off Topic?)
on Jul 16, 2018 at 4:25:35 pm

It has nothing to do with getting creative. These DVDs and Thumb drives sell for $30/$40 each. I'm not about to go publish all the hours of work online so people can just share a link/password and rip us off. Obviously, we can publish videos online. It's getting paid for our work and effort that's the issue.

Mike Healey Productions, Inc.
create | shoot | edit | deliver
http://www.MikeHealeyProductions.com
http://www.MikeHealeyPhotoVideo.com


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Ben Shoemaker
Re: USB Thumb Drive Issues on Smart TVs (Off Topic?)
on Jul 21, 2018 at 2:48:55 am

Hi Mike,
Read the fine print of the manual for the TV. I use a Samsung TV to run a demo video for conventions. Its requirements could be a little weird depending on video format. You really have to watch your bitrate too. The processors in those TV's are really weak. If you try to push too high of a bitrate, they will lock up or eventually overheat. I test my videos by having it play overnight (looped).

Double check your file format too. I wonder if you are running in to some 2GB/4GB file size limit with your current FAT32 file system and that TV. Sometimes they like exFAT better.

The only other thing that I thought about but haven't is getting an Intel Compute Stick. But that would require us sending out a wireless mouse/keyboard (that would get lost) and training a user to log in, play the video, set the repeat settings, etc. At least with the Samsung TV, it's just a matter of turning it on, selecting the media source and hitting play.

- Current computer guy - Former Technical Director - Wannabe TV Broadcast Engineer -


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