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Adobe CC install and uninstall issue

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Sean O'Dea
Adobe CC install and uninstall issue
on Mar 27, 2017 at 6:12:51 pm

Hello and thanks for your time;

I am trying to reinstall Adobe CC on my laptop. When I start the computer or try an open an application, I get an error message stating that I need to download and reinstall CC. However, it won't install after downloading. I have tried to uninstall the existing CC and get an error message stating that it is necessary for the other apps. I try and uninstall the other apps first and then get the error message asking me to reinstall CC again. Do you have any suggestions?

Much appreciated!


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Jonathan Ramsey
Re: Adobe CC install and uninstall issue
on May 11, 2017 at 8:50:22 pm

It's been awhile since I've had to do this but Adobe makes some sort of cleaner utility to help. I think this is hte right link:
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-prob...

Ramsey

Ramsey Creative Group
Video | Design | Marketing | Branding


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