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Windows 10 freezing during AE CC 2015 extraction in CC App, all other programs (InDesign, Illustrator, etc.) install fine.

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James Gardner
Windows 10 freezing during AE CC 2015 extraction in CC App, all other programs (InDesign, Illustrator, etc.) install fine.
on Jan 4, 2016 at 6:43:57 pm

Hello all,

Im new to the forums here. Im searching out some help with this problem before the new semester starts. Im trying to reinstall After Effects CC 2015/2014 and my PC is freezing during the extraction that is run through the Adobe CC App. Im not sure if this is a graphics driver problem or something else with windows 10. All other programs install just fine.

Windows 10
2x Nvidia GTX 980Ti - SLI
i7-5820k

Im not sure if those specs help or not. If more is needed i can provide them.
Any help or questions to resolve the situation are greatly appreciated.

Thanks


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