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updates fail

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simon brewster
updates fail
on May 19, 2013 at 2:27:13 am

hi
having some problems with the cloud
i was having a failure with the application manager not starting up ..it just bounced away in the dock
but i created a new admin user and everything seemed fine the apps started up
now though i cannot update them the manager sees them downloads the updates but fails while trying to install
i have tried to manually download the update but that fails as well


Adobe CSXS InfrastructureCS6
Installation failed. Error Code: U44M1P7

its a imac running 10.7.5

thanks


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Todd Kopriva
Re: updates fail
on May 19, 2013 at 7:24:22 am

If you bring questions and issues about downloading, installation, and activation to this forum, Adobe personnel who are familiar with these systems can help you:
http://forums.adobe.com/community/download_install_setup

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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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