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CC app still seeing uninstalled CS6 apps

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Oliver Peters
CC app still seeing uninstalled CS6 apps
on Sep 9, 2013 at 1:48:12 am

I've deactivated and uninstalled the CS6 apps from my main machine, leaving only the CC apps. However the CC Desktop app still shows the CS6 apps in the panel and as "up to date". Is there a way to remove these from the panel?

- Oliver

Oliver Peters Post Production Services, LLC
Orlando, FL
http://www.oliverpeters.com


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Kevin Monahan
Re: CC app still seeing uninstalled CS6 apps
on Sep 10, 2013 at 10:25:15 pm

Hi Oliver,
Did you uninstall the apps using the uninstaller?
If so, quit and restart the Creative Cloud app.
if you uninstalled them a different way, they may need to uninstalled correctly to get them removed from the list. Uninstallers are located within the application folder.

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!


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Oliver Peters
Re: CC app still seeing uninstalled CS6 apps
on Sep 13, 2013 at 1:41:44 am

[Kevin Monahan] "Did you uninstall the apps using the uninstaller?
If so, quit and restart the Creative Cloud app."


Yes, I used the CS6 uninstaller. The situation corrected itself the next time I restarted the computer. Thanks.

- Oliver

Oliver Peters Post Production Services, LLC
Orlando, FL
http://www.oliverpeters.com


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Kevin Monahan
Re: CC app still seeing uninstalled CS6 apps
on Oct 3, 2013 at 4:25:45 pm

[Oliver Peters] " The situation corrected itself the next time I restarted the computer. Thanks."

Thanks for reporting back, Oliver.

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!


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